CARSTAR Bothell Auto Rebuild

4.8 (924reviews)

96%

(425) 485-6388

17111 BOTHELL WAY NE, Bothell, WA 98011

96%

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17111 BOTHELL WAY NE
Bothell, WA 98011

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About CARSTAR Bothell Auto Rebuild

See Photos

17111 BOTHELL WAY NE
Bothell, WA 98011

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 15 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Bothell can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Bothell claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (924)

Sort By:
Newest
Rating

923 Customers Rated

5 Stars

87.4% Complete

(808)
4 Stars

9.7% Complete

(90)
3 Stars

1.1% Complete

(10)
2 Stars

0.9% Complete

(8)
1 Star

0.3% Complete

(3)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, with regular updates every 1-2 days keeping customers informed throughout the repair process. Timeliness was frequently highlighted, with several customers pleasantly surprised their vehicles were completed ahead of schedule. The staff was widely described as professional, courteous, and helpful. A few customers noted areas for improvement, including occasional delays beyond initial estimates, inconsistent follow-through on promised updates, and isolated concerns about repair completeness and final billing accuracy.

Select to learn more

Service Quality
Communication

"Everyone there is courteous, informative, thorough, and professional. They make dealing with car repairs stress-free and ..." Read more

"The quality of the repair equates to appearing like there never was a repair done. Great body modification where needed, ..." Read more

"... experience was excellent from start to finish. The workmanship was high quality, the repair was completed on time and the communication was clear and professional. ..." Read more

"Under promised and over delivered!"

"The replacement car bumper was installed all right, but with a huge space between the number and the hood. Now I did not expect ..." Read more

"Did a great job. Work is top notch. They were very communicate. Always called with updates. I never had to initiate a call. I don't write many ..." Read more

"Excellent communication throughout the entire process."

"... the time I first dropped off the car until pick up. Communication was excellent thru out the process. I had at least 3 updates letting me know what stage ..." Read more

"I believe that at some point it was clear the damage is larger than initial estimates. Instead of communicating with me and the insurance company to solve the issues, ..." Read more

"Initially they said they would call every 3 days with status updates. That lasted two weeks. Then I had to call for estimates ..." Read more

Service Quality
Communication

Service Quality
Communication

"Everyone there is courteous, informative, thorough, and professional. They make dealing with car repairs stress-free and ..." Read more

"The quality of the repair equates to appearing like there never was a repair done. Great body modification where needed, ..." Read more

"... experience was excellent from start to finish. The workmanship was high quality, the repair was completed on time and the communication was clear and professional. ..." Read more

"Under promised and over delivered!"

"The replacement car bumper was installed all right, but with a huge space between the number and the hood. Now I did not expect ..." Read more

"Did a great job. Work is top notch. They were very communicate. Always called with updates. I never had to initiate a call. I don't write many ..." Read more

"Excellent communication throughout the entire process."

"... the time I first dropped off the car until pick up. Communication was excellent thru out the process. I had at least 3 updates letting me know what stage ..." Read more

"I believe that at some point it was clear the damage is larger than initial estimates. Instead of communicating with me and the insurance company to solve the issues, ..." Read more

"Initially they said they would call every 3 days with status updates. That lasted two weeks. Then I had to call for estimates ..." Read more

Randi (Chevrolet owner) reviewed 8/7/26

Elizabeth (Honda owner) reviewed 8/7/26

Kathleen (Subaru owner) reviewed 8/6/26

They’ve helped me twice and done an excellent job. They are have great communication, and are skilled at what they do. It was nice they work with the rental car company across the street too. Thank you.

Michael (Ford owner) reviewed 8/6/26

Anna (Lexus owner) reviewed 8/3/26

Great service

The car looked new and we are pleased with the results

Customer service answered all my questions

Ivy (Chevrolet owner) reviewed 8/3/26

Sarah (Nissan owner) reviewed 8/3/26

Excellent service!

Meghan (Land Rover owner) reviewed 7/31/26

Chandra (Mazda owner) reviewed 7/30/26

Albert (Audi owner) reviewed 7/30/26

Vinay (Toyota owner) reviewed 7/28/26

They did very good job

Bharat (BMW owner) reviewed 7/23/26

Michael (Audi owner) reviewed 7/23/26

Michael (Jeep owner) reviewed 7/22/26

Nicolas (Audi owner) reviewed 7/21/26

Jeffrey (Mazda owner) reviewed 7/17/26

Working with David was fantastic! He was kind, very courteous, patient, and took time to make sure I understood crucial details.

Sandra (Kia owner) reviewed 7/16/26

Always!! Love them🥰

I love Carstar!! They are always pleasant and respectful. They call on a regular basis to give you an update on your repairs.

The BEST!! Always have time to answer questions and be pleasant about it😃

Richard (Subaru owner) reviewed 7/15/26

Koveh (Subaru owner) reviewed 7/13/26

Ioan Marius (Subaru owner) reviewed 7/7/26

The replacement car bumper was installed all right, but with a huge space between the number and the hood. Now I did not expect to have it like new, but I can stick my fingers thru the gap that was supposed to not be there at all!

They where prompt in dealing with the insurance company.

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view more shops in: Bothell | 98011

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

CARSTAR Bothell Auto Rebuild

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Bothell Auto Rebuild

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (924)

923 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?