CARSTAR Bothell Auto Rebuild

4.8 (924reviews)
96%
17111 BOTHELL WAY NE,  Bothell,  WA  98011
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Shop AssistantSparkles

In operation 15 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Bothell can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Bothell claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (924)

Likely to Recommend

Repair Quality

One month without my car was my only concern

Customer Service

Very professional and helpful staff

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Repair Quality

Did a great job and everyone I dealt with their we’re wonderful

Customer Service

Once again, everyone was great

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Repair Quality

Looks brand new.

Customer Service

Service was very considerate and professional. They were excellent at communicating with me about when the repair would be done. The repair looks amazing… Like there was never any damage. Would definitely work with them again.

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Repair Quality

Everything went smoothly and they communicated very!

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Repair Quality

Looks good as new

Customer Service

David kept me updated throughout process

Returned Clean

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Repair Quality

Appreciate the follow through and on-going updates including Getty g the job done well and the timeframe outlined.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Everything looks good

Customer Service

Great service and always keeping us informed

Likely to Recommend

Repair Quality

Customer service from David and Jennifer was consistently excellent from beginning to end! I greatly appreciated the almost daily updates on the progress of the work

Customer Service

See previous comment

Returned Clean

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Likely to Recommend

We had a good experience all around and would definitely recommend Carstar of Bothell!

Repair Quality

I contacted three businesses for our recent auto repair, and Carstar of Bothell was the quickest to respond and had the best, friendliest customer service. Their price quote was also slightly lower than the others. David Nguyen handled our initial inspection - he was polite, professional, and knowledgeable, listening to our concerns and taking notes on the car's problems. Throughout the repair process, he called with frequent updates about progress or to let us know if they had to order new parts. We appreciated the personalized touch and attention to detail. The vehicle was finished on schedule with no hidden costs. It was even returned with the low tire filled! We were impressed with their service, and the car looks great! (front bumper repair and air fascia replacement)

Customer Service

Excellent customer service, excellent communication. Everyone we dealt with in the office was also friendly and helpful, both in person and on the phone.

Returned Clean

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Returned Clean

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Repair Quality

Carstar is our family’s go to for car repair. David was phenomenal with his communication and quote. Jennifer is the star of the show with her excellent and professional communication. Couldn’t be happier once again with our experience.

Customer Service

Phenomenal communication. Timely and professional.

Returned Clean

Likely to Recommend

I will definitely recommend Bothell CARSTAR.

Repair Quality

CARSTAR gave wonderful service from the time I first dropped off the car until pick up. Communication was excellent thru out the process. I had at least 3 updates letting me know what stage the car was in with repair and when it should be finished. We had our vehicle back before the date quoted. Thank you CARSTAR!

Customer Service