CARSTAR Campbell

My Experience - 5.0/5.0 -

Very responsive and informative about the progress of the repair. A nice clean car with all the anticipated repairs was returned on-time just as promised.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Very smooth process to get a quote. Fixed on-time and with a clean car. The only downside was that my front headlight bulb was out. I replaced it myself.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Beyond my perfection 🤍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Beyond my expectations. Absolutely perfection. Thank you

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service and attention

My Experience - 5.0/5.0 -

My car looks great! And Kayla was amazing every step of the way, she was so helpful and accommodating even when I was a grumpy brat because I was so frustrated with insurance and with dealing with the repair with my crazy schedule. Sorry, Kayla, I appreciate you!!! She's the best!!

Likely to Recommend - 5.0/5.0 -

Very informed staff and great results.

Repair Quality - 5.0/5.0 -

Nice job, took a while probably because of it's age. Result is very good.

Customer Service - 5.0/5.0 -

Staff kept me informed.

Returned Clean

My Experience - 5.0/5.0 -

Kayla provided excellent service and was extremely professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kayla was exceptional at her work and provided very professional customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job from all the staff especially the managers at the front desk. They helped me handle everything and it went smoothly.

Customer Service - 5.0/5.0 -

Great service

Returned Clean

My Experience - 5.0/5.0 -

Outstanding customer service from Kayla!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Two issues: 1) The final bill was approx 30% higher than the initial quote and 2) the work on the rear bumper was not completed to specification (the paint work could not be polished due not being dry at the time of pick up).

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Not only did the team repair the damage, they even cleaned the truck and shined the tires.

Customer Service - 5.0/5.0 -

I was proactively informed of changes and progress everyday.

Returned Clean

My Experience - 5.0/5.0 -

The service went well and met or exceeded my expectations. The experience was as seamless as I could have asked for. Great customer service as well.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am very pleased with Carstar and Kayla and how they kept me updated constantly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Efficient and helpful!

Customer Service - 5.0/5.0 -

Kayla kept me updated on my car’s progress

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

They have excellent service, they are very punctual and responsible

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Communication was excellent

My Experience - 5.0/5.0 -

We had great service and Kayla was so helpful and kept us posted on the cars progress. Very pleased with the service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We were very happy with our service. Kayla was great and kept us informed.

Customer Service - 5.0/5.0 -

Kayla was great

Returned Clean