CARSTAR Capitol Collision
In operation 51 years.
CARSTAR Capitol Collision Center - a trustworthy auto body shop At CARSTAR Capitol Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Sacramento, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, great work. thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very nice, did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time using this location, people were great, and service was good.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
At this point I'm not sure. The work on the car itself was great but not the customer service.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Mondo was unprofessional when I came in to pick up my car. When I told him I was there to pick up my car he expressed frustration, and I understand I was there 10 mins to closing. (I did have to leave early from work to make it in on time before closing time.) He then said did you tell anyone you were coming? And I told him yes I believe her name was Rebecca. He then said "well you should have called." He said that they just pulled the cars to the back. If I needed to come back the next day he could have communicated that with me. I'm sure he saw I was visibly upset from how he spoke to me and his tone changed and asked if I needed help getting anything out of my car. I couldn't get out of there fast enough. We have priviously had a car repaired there a few years back and can remember us having a great experience, so this defiantly caught me by surprise.
Returned Clean
My Experience - 5.0/5.0 -
Rebecca was great to work with during the repair of my Tesla Model 3.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best car repair.
Repair Quality - 5.0/5.0 -
My car good looks
Customer Service - 5.0/5.0 -
Satisfied for everything they fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstars professionalism and up most care for there clients is outstanding. 10's across the board
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and quick turn around with repairing our bumper and trunk!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Much better experience than when I used another Tesla approved body shop a year ago.
Repair Quality - 5.0/5.0 -
Carstar delivered my car back to me quicker than expected and did a flawless job. Highly recommend.
Customer Service - 5.0/5.0 -
Excellent communication from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like new Friendly and professional staff A pleadure to do business with
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Several delays in completing the work
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
CarStar was great! Quick and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I tried to explain to your people that there were some minor damages that I wasn't aware of, till after the first part of the damage was done and fixed. All the photos that were sent were during the time of the accident and at night. Mind you, I work two jobs so I was not really paying attention to the rest of the damage because of my work schedule. I tried to explain to your people that the scrape on the back side of my car was not there and they put it off as if I was not truthful. It has taken me a while to do the survey because I don't want to come off angry or upset, but just a customer that wanted things done right and I feel it didn't happen. Also the way I was rushed through the paperwork process was very unprofessional after I explained to him the situation about the remaining damage to my car. I hope all is well but I'm just an okay satisfied customer. Probably won't come back again due to the fact of the rush job they did without taking the customers concerns into consideration ~Brock
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Manoel was awesome. Great communication during process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Manoel was great. Very good communication.
Customer Service - 5.0/5.0 -
Loved Manoel. Very friendly and professional.