CARSTAR Capitol Collision
In operation 51 years.
CARSTAR Capitol Collision Center - a trustworthy auto body shop At CARSTAR Capitol Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Sacramento, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I toik this survey previously
Customer Service - 5.0/5.0 -
Totally happy with workmanship by Carstars mechanics. . Beautiful job
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the repair and customer service. Rebecca is awesome. The only downside is the fact that our Tesla key card was not found in the vehicle upon pickup. We will call on Monday for the key card.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
rebecca is awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was please with the service
Repair Quality - 5.0/5.0 -
I had good customer service from my service advisor Mono. They made corrections to my car as I pointed out to them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job but they are not done yet. Still have a couple of things that need to be fixed, just waiting on parts.
Customer Service - 5.0/5.0 -
Customer service was excellent
Returned Clean
My Experience - 5.0/5.0 -
Mono Johnson was friendly, professional, went above and beyond in making sure that I had an excellent experience in getting my car repaired. I would most definitely recommend this shop to anyone looking for excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great and they cleaned the inside before I picked it up!
Customer Service - 5.0/5.0 -
I liked that the staff updated me on the repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Customer service was awesome. However, when I picked up my vehicle the windshield I was cracked.
My Experience - 5.0/5.0 -
Looks good Thank you for your help with repairs
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rebecca and Mano are fantastic! Brought my car back to life and made it extremely easy to deal with! Great work, great service!
Likely to Recommend - 5.0/5.0 -
Definitely recommend the shop
Repair Quality - 5.0/5.0 -
You guys always do a great job for us.
Customer Service - 5.0/5.0 -
If I could give it higher than a 10 I would give it 100
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was polite thorough and professional. The work on the car was efficiently completed within the week the car was brought in.
My Experience - 0.0/5.0 -
This place is horrible, I called and told the reception is mono that my car needed to be fixed. I heard a knocking sound on the driver front side of the wheel and that I had a crack in my windshield and I need to fix so he said oh it might be a some type of something in the tire so I mean in the Rim or you know whatever in the front room so I said OK so I dropped my car off there and they fixed the back the rear driver side rim and that’s the end forgot about the cracked windshield. They went back-and-forth with me telling me to return my Rent-A-Car and they just finally came to the point to where they just said they didn’t wanna fix my car anymore. I had a rental car and the reason why I had it so long is because when they sent my Rim out to get painted and fixed. It came back twice with a whole different color with the wrong color so that delayed me from getting my car plus when I told them OK, what about the windshield they completely had forgotten about the windshield so that delayed it even more so that just I was like you guys are responsible for my rental car you guys I need you guys to pay for my Rent-A-Car. They told Enterprise no and I called them the supervisor and talked to him. He said OK we’ll pay for you know and Wednesday your windshield should be in to be get to get fixed. When Wednesday came. They told me that no we said the windshield would be here, but we wouldn’t be fixing it on Wednesday so it delayed it even more so I just finally gave up called Statefarm. State Farm broke ties with them because they were doing a whole lot of stuff that wasn’t caused for and completely fix one Rim that did not have anything to do with my accident and why I put the car there I will never go to the shop again.