CARSTAR Collision Clinic Bellevue

4.8 (1,364reviews)
94%
13212 Bel Red Rd,  Bellevue,  WA  98005
Bot
Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Collision Clinic Bellevue can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Collision Clinic Bellevue claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,364)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through regular text updates and keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning is a recurring positive surprise. A few customers noted areas for improvement directly from their feedback, including more proactive communication, clearer timelines, and ensuring all repair details are addressed before vehicle pickup.
Select to learn more
"Wonderful people! Thank you for all the hard work and for a repair that looks like nothing ever happened."
"Great customer service. Very nice work on my car-- fully restored. You'd never know it had been damaged and repaired!"
"Friendly, knowledgeable and excellent workmanship"
"So easy to work with, clear, transparent, pricing, and quick turnaround delivery of a very well repaired vehicle."
"Excellent service from start to finish. Car looks great."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scheduling is timely, repairs done very satisfactory.

Customer Service

Scheduling is timely, repairs done very satisfactory.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They not only did an excellent repair job but also saved me money by avoiding an adjacent fade in that they saw wasn't necessary. I has been wondering about that myself and when it became apparent it wasn't needed they came to the same conclusion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly, knowledgeable and excellent workmanship

Customer Service

Easy to deal with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated Jason Flores help, getting in quickly and communicating with me along the way!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was looking for a shop who can fix Honda within the State Farm network. I didn't have many choices near me.

Repair Quality

The service was all right, but it wasn't beyond my expectations.

Customer Service

Friendly

Returned Clean

Likely to Recommend

For sure

Repair Quality

I really appreciate Jason and his team work . My car is shining after the repair work . Great work and quick response and reasonable .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have already done so.

Repair Quality

Exceptional as always.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Jason was very responsive and the car was repaired perfectly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The front office originally scheduled me for an appointment on Memorial Day. And you turned out to be closed that day. I thought the other staff was fine, but didn’t feel totally taken care of by the work of the person at the front desk ..maybe more training is needed for them?

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean