CARSTAR Collision Clinic

4.9 (4,201reviews)
97%
22327 Hwy 99,  Edmonds,  WA  98026
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Shop AssistantSparkles

In operation 42 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Collision Clinic Edmonds can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Collision Clinic Edmonds claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan
Subaru

Reviews (4,201)

My Experience

Communication was great and tech found the issue quickly. The cost was less than the estimate provided.

Likely to Recommend

Repair Quality

The car was kept for longer than originally stated and the quote was also much higher than originally quoted. However, the most frustrating part was picking up my car only to find that a section was not buffed/repaired, a tire light was on and we need to figure out if it was punctured and the driver side windshield has a new tiny chip. I will have to call out of work again to get the repairs completed and wait for it at the shop. Was also told the shop was overbooked when I wanted to return with the car so I had to schedule the repairs that should never have been my concern at a later date. A bit of a disappointing experience thus far. Hopefully it will be taken care of quickly.

Customer Service

Lovely staff, but long wait/ hold times

Returned Clean

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Repair Quality

Customer Service

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Absolutely

Repair Quality

I am glad I chose Carstar, every damage on my Car is fixed with no trace found.

Customer Service

She was super nice and patiently answered all my questions. Very good listener as well.

Returned Clean

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Repair Quality

Customer Service

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My Experience

The paint match is perfect. The car is 22 years old and looks like it just came out of the factory. Thanks for your work.

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Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

We were pleasantly surprised as they were able to complete the repair one day ahead of schedule. Very nice organization to work with.

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Repair Quality

Very professional people from the front desk to the entire crew. They actually completed the work early too!

Customer Service

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Repair Quality

Carstar does a fantastic job. Great customer service and great quality of work. I would use them again every time!

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My Experience

I was updated on how the repair was going & given an explanation of why it would take longer to complete the repairs.

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My Experience

Team was great to work with! They were friendly, communicative, timely, and dependable! Would definitely recommend CarStar.

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Repair Quality

My grandson found a bottle of your window wash in the backseat and it had Leaked and my car smells like ammonia for the last 3 days. Otherwise repairs seem great!

Customer Service

My Experience

Yev explained the process of repairing the car at the beginning and answered my questions at the end. This was reassuring as well as providing clear details. Rai and Yev communicated well in terms of the timeframe and what to expect. All of my expectations were met.

Likely to Recommend

All was in good shape when I picked up the car.

Repair Quality

All work was completed as anticipated and it was ahead of estimated timeline. Communications from the team were helpful, friendly and professional.

Customer Service

Customer service was excellent. The process for the repair was explained. Updates were provided. All of my questions were answered.

Returned Clean

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Repair Quality

Very early to finish rather than original 9 business days

Customer Service

Easy to make appointment and fix

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My Experience

Good as new!

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Repair Quality

Your team is very professional and friendly and they worked quickly. My car was done two days early. Thanks for a great experience!

Customer Service

Returned Clean