CARSTAR Collision Specialists
In operation 24 years.
At CARSTAR, we offer comprehensive auto body repair services, from minor dents and dings to repairing your accident damage. Whether you’ve had an accident, tangled with Mother Nature or want to freshen up your car's look, you can relax, we'll take it from here!
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
CarStar team was fabulous. I appreciated the updates sent via text. The job was performed in a timely manner and my vehicle looks brand new!
My Experience - 5.0/5.0 -
Excellent excellent excellent
My Experience - 5.0/5.0 -
I am completely satisfied, updates were outstanding. From the beginning to end, everything was done amazing attitude of excellence and treating us with dignity and respect.. that’s why I’m a repeat customer. I always recommend your company. Thank you for your service May you all continue to have an amazing day filled with many blessings🙏
My Experience - 5.0/5.0 -
Great communication throughout the repair process. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
If I could give a Zero -I would
Repair Quality - 2.5/5.0 -
My experience was a NIGHTMARE! I was promised my vehicle would be given priority which was a must for me as my son was going to back to school BUT it was one excuse after another which I found to be outright deceitful and dishonest- they first blamed the adjuster because he had not approved supplemental repairs which was a lie - he approved that same day- (so it sat there an extra 3 days!!) the only reason I gave them 5 stars was that because body work was deceit and the front desk staff was always very courteous - they even wanted to charge me 4% credit card fee for using my DEBIT card which is against the law in Texas - overall a TERRIBLE ORDEAL! It is pathetic when a business uses lies and deceit to get your business with no intent to deliver!!!
Customer Service - 1.0/5.0 -
Management is terrible! Nothing but lie after lie whey they could not deliver what they promised -
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Explained every detail. Well done. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service. Receptionist was always kind and the men were always available to answer my questions. They had my vehicle before the day I was told.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
To slow
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Fast repair..
Customer Service - 5.0/5.0 -
Great service.
Returned Clean
My Experience - 5.0/5.0 -
I really liked the repair job you did to my RAV4
My Experience - 5.0/5.0 -
The work on my van was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks very good. It is almost undetectable.
Customer Service - 5.0/5.0 -
Friendly and competent staff.
Returned Clean
My Experience - 5.0/5.0 -
My Jeep is looking the best I have seen in a long time. The workmanship is outstanding! I could see special touches in my seat area that showed someone cared. Should I need anything in the future, the McAllen CARSTAR will be my first stop!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, quick repair, returned vehicle clean.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were so helpful and always answered and updated me on the progress of my car repair via text and call. Just received my car and things looks good. Really felt like they cared about their customers!! I don’t ever wish to get into an accident again but if I did, I would definitely go back to CARSTAR.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate them communicating updates of the car status with me; it helped me coordinate my rental time. Repair is almost seamless. Color match was on point. Obviously care for their work is seen. I hope I never get into an accident again, but if I needed such repair I would not hesitate to take my car to them again—neither would I hesitate to recommend them to others!
Customer Service - 5.0/5.0 -
Top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excelente work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repaired and delivered as promised, the repair looks done professionally, communication was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great professionalism by Valarie and staff. Taking another vehicle next month for tinting service . David A
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent service and staff ..
Customer Service - 5.0/5.0 -
Quality work , second to none .