CARSTAR Collision Specialists

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was very friendly and helpful. The paint job is amazing it was a perfect match Communication was very well between me, you and insurance company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome paint job Everyone was very friendly and helpful Great communication

Customer Service - 5.0/5.0 -

Awesome paint job Everyone was very friendly and helpful Great communication

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

CARSTAR repaired my car in a timely manner, and a week soon sooner than they had initially estimated.

Customer Service - 3.5/5.0 -

Please spell my name properly on the survey.

Returned Clean

My Experience - 0.0/5.0 -

I am disabled, so I don’t wash my car often, but I noticed that when he got washed the black paint on the car that we have always kept impeccable has a lot of spots that do not come off and some are even discarded like a light or dark pink spots it is also where I open the door and it’s on the hood and on the sides of the vehicle I would like to be contacted to take care of this matter thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very welcoming and courteous service man

Customer Service - 5.0/5.0 -

Personable, prompt and courteous

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Ultimately, I was very satisfied with the final repairs, but there was a glitch when I did was told it was ready, and when I went to pick it up yet, actually the painting part was not finished and the bumper was the wrong color, but they fixed it and it looks great now, so I am pleased with it

My Experience - 5.0/5.0 -

Extremely grateful with everyone at CARSTAR and overall very satisfied with the results of my repair !

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have full trust in CARSTAR. Communication with the status of my car was frequent. And my car is perfect.

Customer Service - 5.0/5.0 -

The entire staff was kind and friendly.

Likely to Recommend - 5.0/5.0 -

Of Course

Repair Quality - 5.0/5.0 -

I am really impress by the professional customer service I received from Ariana and Leo. It was easy to understand what I needed to do, since thanks God I have not had to use any collision repair shop. Awesome Job!!!

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

Great customer service & Excellent work done on our vehicle. 10++

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0 -

Great service and friendly staff.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am very satisfied. Very kind and helpful staff.

Likely to Recommend - 5.0/5.0 -

I am very satisfied.

Repair Quality - 5.0/5.0 -

Very friendly and helpful staff. Thank you.

Customer Service - 5.0/5.0 -

II am very satisfied.

My Experience - 5.0/5.0 -

I was VERY impressed with the repairs on my truck. The staff is very professional and keep you informed on the repairs. Ariana is very courteous and Luciano is always available to answer your questions. I HIGHLY recommend Carstar Collision. My vehicle was finished when they said. We are grateful to have an honest place where you can trust that the best parts will be put on your vehicle and in the correct manner. To top it off, they detailed my truck and it looked brand new. Thank you SO much Carstar!!! You’re the BEST!!! 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

EXCELLENT WORK!!! It was done in a timely manner and everyone there was SO professional!! Thank you Ariana and Luciano. I would HIGHLY recommend this place. It took the stress out of all the worries the accident caused. Thank you SO much ❤️

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Adrianna in front was very polite and helpful. Luciano was also very professional and knowledgeable. They answered all my questions and most importantly the car turned out Great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Luciano and the young lady up front took good care of us. Most importantly the vehicle looks great and was ready before the promised due date. Thanks

Customer Service - 5.0/5.0 -

Great job

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 1.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

The first time we went to pick up our truck there was a lot of overspray. They did work on it to correct it. The gentleman called me at 5 o’clock to let me know it was ready. I told him I was on the way, we arrived at 5:34 they were closed. It would’ve been nice if he told us we close at 5:30 (which is an odd time). or call us and say we know you’re on the way we’re about to close.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

This was not the first time you took care of my car, it’s been in your shop 2 times before, my husband always took it there. Thank you for the outstanding work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I find my steering wheel is harder to turn but I’m not sure it has anything to do with the work done to it. Other wise I’m happy with the work done.

Customer Service - 5.0/5.0

Returned Clean