CARSTAR Collision Specialists

4.7 (1,989reviews)
95%
3705 N. 10th Street,  Mcallen,  TX  78501
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Shop AssistantSparkles

In operation 24 years.

At CARSTAR, we offer comprehensive auto body repair services, from minor dents and dings to repairing your accident damage. Whether you’ve had an accident, tangled with Mother Nature or want to freshen up your car's look, you can relax, we'll take it from here!

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,989)

My Experience

I was VERY impressed with the repairs on my truck. The staff is very professional and keep you informed on the repairs. Ariana is very courteous and Luciano is always available to answer your questions. I HIGHLY recommend Carstar Collision. My vehicle was finished when they said. We are grateful to have an honest place where you can trust that the best parts will be put on your vehicle and in the correct manner. To top it off, they detailed my truck and it looked brand new. Thank you SO much Carstar!!! You’re the BEST!!! 👍

Likely to Recommend

Repair Quality

EXCELLENT WORK!!! It was done in a timely manner and everyone there was SO professional!! Thank you Ariana and Luciano. I would HIGHLY recommend this place. It took the stress out of all the worries the accident caused. Thank you SO much ❤️

Customer Service

Returned Clean

My Experience

Adrianna in front was very polite and helpful. Luciano was also very professional and knowledgeable. They answered all my questions and most importantly the car turned out Great.

Likely to Recommend

Repair Quality

Luciano and the young lady up front took good care of us. Most importantly the vehicle looks great and was ready before the promised due date. Thanks

Customer Service

Great job

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

The first time we went to pick up our truck there was a lot of overspray. They did work on it to correct it. The gentleman called me at 5 o’clock to let me know it was ready. I told him I was on the way, we arrived at 5:34 they were closed. It would’ve been nice if he told us we close at 5:30 (which is an odd time). or call us and say we know you’re on the way we’re about to close.

My Experience

My Experience

This was not the first time you took care of my car, it’s been in your shop 2 times before, my husband always took it there. Thank you for the outstanding work

Likely to Recommend

Repair Quality

I find my steering wheel is harder to turn but I’m not sure it has anything to do with the work done to it. Other wise I’m happy with the work done.

Customer Service

Returned Clean

My Experience

We had some issues with getting the car back completely repaired. I’m not sure how much confidence in the mechanical work. I’m scared there could still be something wrong with the hybrid components of my car.

My Experience

AWESOME JOB

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great service and timing. Thank you

My Experience

I had an excellent experience with CARSTAR Collision! The entire team was professional, friendly, and made the repair process smooth from start to finish. They did an amazing job on my GMC, and the paint repair came out looking perfect. My vehicle was completed quickly, and the quality of work exceeded my expectations. Communication was great throughout the process, and they truly made me feel valued as a customer. I highly recommend CARSTAR to anyone needing collision or paint repairs. Thank you for the outstanding service!

My Experience

Exelent job Tanks

Likely to Recommend

100 %

Repair Quality

Excelente trabajo gracias.

Customer Service

Muy bien

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The carstar team was fantastic from start to finish! They answered all my questions and had a my car ready on time. Will definitely be using their services in the future if I ever need them again.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

If we can get the issues resolved that I pointed out in my earlier comment quickly, then I can change that rating on this section.

Repair Quality

I need to bring the vehicle back. After getting home and taking a long look at the work, I noticed several imperfections. There’s a large paint drip on the bumper, even after you had already pulled it and repainted it again. There are large gaps where fender meets the bumper on one side, and on the other, it is super tight. There is a large gap on the passenger side hood, between the hood and the top of the fender. I’ll reach out to you, or swing by so you can take a look at it and see what what needs be done.

Customer Service

Your staff is very polite and professional

My Experience

Awesome personal and friendly service and fantastic body work and paint job on my 1999 Mustang Cobra. My bill was less than expected and lower than other quotes. I highly recommend Carstar!

Likely to Recommend

Repair Quality

Customer Service

Awesome Customer Service!

Returned Clean

My Experience

A++ experience due to Luciano, he explained the whole process and was always available on the phone to answer all my question. They used OEM parts & Price was reasonable

My Experience

Keeping me updated