CARSTAR Complete Collision

4.8 (1,045reviews)
96%
34627 16TH AVENUE S,  Federal Way,  WA  98003
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Shop AssistantSparkles

In operation 48 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Complete can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Complete claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,045)

My Experience

Likely to Recommend

Job well done!

Repair Quality

Job well done, it looks like nothing happened to my vehicle. Solid job.

Customer Service

Staff are very polite and accommodating.

Returned Clean

Likely to Recommend

Repair Quality

It was a great experience the team kept me updated every step of the way and was the friendly people

Customer Service

Great customer service

Returned Clean

My Experience

Great workmanship! It looks like a new truck. Excellent job keeping me updated on progress and getting the job done ahead of schedule. Fantastic customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My husband and I have used Carstar before and we came back to get the service we trusted. They did not fail me this time either. . Fast , courteous. And very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I will highly recommend you to everyone. Great service and great staff. Thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a fabulous job and I will recommend.

Customer Service

Very nice, respectful and good listeners.

My Experience

Excellent service! I totally recommend it!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated receiving texts with the estimated timelines towards completion. The staff were very competent. The repair was excellent: I said "Beautiful!" when I first saw how well the repair looked.

My Experience

Very communicative throughout the entire process. The addressed my concerns without hesitation and I was very satisfied with the service.

My Experience

I had a great experience with this CARSTAR! The staff was friendly, professional, and honest throughout the entire process. They explained everything clearly, completed the repairs in a timely manner, and my car is running perfectly!

My Experience

Amazing service from the front desk to being walked out by the service tech to show me the work that was done. It was also done very quickly.

My Experience

I appreciated the communication throughout the whole process. Thank you!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great service

Returned Clean

My Experience

I was given the best care with kindness and professionalism I could expect. This was the third time I had my Honda in for repairs and recommended CS COMPLETE COLLISION to any of my family or family. Thank you for all your good work and caring attitudes!

Likely to Recommend

I always recommend your company!

Repair Quality

I have had my Honda CRV HYBRID Sport Touring SUV in 3x for different situations and have been very pleased with the work provided by staff.

Customer Service

Excellent!

Returned Clean

My Experience

A good experience from the estimate to the repair. I particularly appreciated keeping me informed of progress through your text messages and the repairs were actually finished a few days earlier than you were projecting!

Likely to Recommend

Repair Quality

Customer Service