CARSTAR Complete Collision

4.8 (1,045reviews)
96%
34627 16TH AVENUE S,  Federal Way,  WA  98003
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Shop AssistantSparkles

In operation 48 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Complete can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Complete claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,045)

My Experience

My operative thought is Professional. I was involved in every step of the process to make sure that nothing was being hidden from me. When my check engine light came on after I had taken my car home, Travis immediately made sure that my car was diagnosed as quickly as possible. Working with this company was a highlight of an otherwise pretty upsetting situation (car getting hit and all)

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Repair Quality

Professional and quick. When my check engine light came on afterward, fit me in right away and resolved the issue within 20 minutes

Customer Service

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Repair is alright I just would really like my deductible and rental cost returned to me since the accident was not my fault

Customer Service

My Experience

Wonderful service, good communication, perfect job on car.

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Wonderful

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Wonderful

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Would just advice to say not to spray on the inner dashboard

Repair Quality

The quality of the repair is great! Only feedback I would give is that in the general clean up of my car, the inner console of my dashboard now has streak marks/spotted that was not there before. Haven’t been able to remove it.

Customer Service

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They did fast and great work. I appreciated Travis’s help and was happy to pick up early. I even made the appointment just the night before online through Geico and they were able to handle the surprise with ease.

Repair Quality

Fast work and I am thrilled with the results

Customer Service

They were helpful and knowledgeable at the front desk and Travis who explained the process.

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My Experience

This was a wonderful experience. The staff were very professional and and friendly. They kept us updated on the progress as they went. We are very happy with the outcome, the work was great.

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My Experience

I was very pleased with the professionalism and very friendly atmosphere. My visit was pleased with the work that was done.

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I would recommend to my friends and family

Repair Quality

Great job

Customer Service

Very friendly and professional

Returned Clean

My Experience

Good service and repair was done pretty quick.

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Returned Clean

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Returned Clean

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Returned Clean

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Thanks much i appreciate the work you did on my car its ten over ten minus nothing Gracias🙏

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Returned Clean

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