CARSTAR Complete Collision
In operation 48 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Complete can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Complete claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would recommend people to your shop.
Repair Quality - 5.0/5.0 -
They did a very good job. They let me know what they were doing the whole time. It did take them a while to get everything done. but I was very pleased with their services.
Customer Service - 5.0/5.0 -
They where very professional
Returned Clean
My Experience - 5.0/5.0 -
The car looks amazing. Good as new. I’m glad I went with you guys. Plus they cleaned the inside of my car which was nice
My Experience - 5.0/5.0 -
Everything looks great
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
My car was returned to me with all the tires without air and damaged, I had to spend $2300.00 to replaced them, i'm not happy
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, repairs were completely faster than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, and repairs were done faster than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great. It took a little longer than expected but it was almost perfect when I got the car back. My windshield wiper fluid wasn’t working. Turns out they just inserted the valve wrong so I was able to fix that. Emily was amazing. She did perfect and made everything smooth. I think the other office staff could definitely learn a lot from her. I am really happy I was able to work with her. I felt comfortable and well taken care of with Emily there!
Customer Service - 5.0/5.0 -
Emily was amazing. The other office ladies were not as helpful. But Emily did awesome.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repairs look good!
Customer Service - 4.5/5.0 -
Customer service was good - very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
10 stars great service nice shop
My Experience - 5.0/5.0 -
Beautiful job thank you guys l recommend 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication. Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travis is great to work with. I appreciated his honesty and candor. I highly recommend Carstar Federal Way to anybody needing to do auto body repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very informative and helpful. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Quick work. Looks brand new. Very happy with the service.
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very friendly, went out of their way to help with the rental car and even printed out a Google search for other service I was looking for. They kept me updated on the completion time and the work was beautiful.
My Experience - 5.0/5.0 -
I was very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Could you reminder to your clients few days before their appointment. That’s will be great. Thank you.
My Experience - 5.0/5.0 -
They did. Wonderful job,very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work, thanks!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, excellent communication, top quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, excellent communication, top quality work!