CARSTAR Complete Collision

4.8 (1,045reviews)
96%
34627 16TH AVENUE S,  Federal Way,  WA  98003
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Shop AssistantSparkles

In operation 48 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Complete can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Complete claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,045)

Likely to Recommend

Not only friends and family but the shop is now a part of my professional networks where we will continue to highly recommended.

Repair Quality

Outstanding service and professionalism

Customer Service

All personnel was very attentive to ensure the details and processes were explained.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were help on updating me with the progress of my vehicle.

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Repair Quality

Fix it nicely

Customer Service

Good work on the car but took a long time

Likely to Recommend

Repair Quality

Travis and team did a great job, I will definitely refer anyone to your shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience. Excellent communication. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated being called and offered an earlier appointment, so I was able to get my car in a month early. And the repair time was quick. And I also very much appreciated how clean my car was when I picked it up, on the inside and out. And all of the people that I dealt with on the phone or in person we’re very friendly and professional.

Likely to Recommend

I've already recommended this shop to several friends. Really appreciated them being able to get my car in a month earlier than the initial appointment.

Repair Quality

Customer Service

Very friends and professional

Returned Clean

Likely to Recommend

Repair Quality

I appreciate you guys detailing my car as well.

Customer Service

Friendly

Returned Clean

Likely to Recommend

Always recommend Complete Collision.

Repair Quality

They did a great job!

Customer Service

I was texted every week, sometimes twice a week on when my car would be ready and what they were working on

Returned Clean

My Experience

I also really appreciated the conversations with the estimator. And the detailing of the car was a very nice surprise.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

rude agents didn’t want to be bothered, non communicative, took over 1 year just to get bumper repaired.

Returned Clean

My Experience

Travis was great, I have no complaints at all. I picked up my car today and was very pleased with the results from the repair done. I would definitely recommend CS complete collision to anyone.

Likely to Recommend

I would definitely recommend this shop to everyone I know. And to Travis !! I am In love with my car again

Repair Quality

I am very happy, Travis is the best.!!!

Customer Service

My Experience

Carstar is honest, thorough and very professional. They kept me posted daily on my car repair and l was so happy they completed it before expected. I recommend them enthusiastically!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Only thing wrong was getting the supplies shipped. Totally not their fault.

Customer Service

My Experience

Very fast service and good quality.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car really smelled like chemicals when I got it back. It’s going away now

Customer Service

Returned Clean

My Experience

You would never know there was ever a dent in my door. Beautiful job and the employees were friendly , professional and able to answer all my questions.