CARSTAR Complete Collision

4.8 (1,045reviews)
96%
34627 16TH AVENUE S,  Federal Way,  WA  98003
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Shop AssistantSparkles

In operation 48 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Complete can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Complete claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,045)

Likely to Recommend

Repair Quality

good quality, good service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is the second time using Complete Collision and just like the first time, I am completely delighted with the workmanship and communication with the company. I highly recommend this place and heaven forbid if I get in another accident, I definitely know who will take care of me.

Customer Service

Returned Clean

My Experience

Very good job was done by the shop. Great customer service and nice people., it was easy to work with.. Would recommend to go to them.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was great, from start to finish 🙌🏼

Likely to Recommend

Repair Quality

Best experience resulting from an accident- they were helpful, polite, and did good work in a timely fashion. Thank you!

Customer Service

Travis and the lady in the front office were wonderful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Thanks

Customer Service

Returned Clean

My Experience

I appreciate the attention to detail and the beautiful job that was done on my Honda. It took months to get a repair appointment, but all seemed to go well once it was in the shop. Thank you all, and thank you for keeping me informed as pick-up date drew near. It looks beautiful!

My Experience

The repair was great and I’m very pleased with the color match of the new bumper to the body. Thank you for a great experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone is friendly. We especially liked the updates. I loved picking up my flawless repaired car, looking better than ever. I loved how clean my car was returned to me! Thank All of you!

My Experience

Travis was amazing and updated me throughout the entire process! Would defiantly go back! Travis will hook you up!

My Experience

The staff is friendly and their communication is great. From what we can tell, the job was done well. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality was very well done. Any dissatisfaction was the amount of time it took, but I understand most of that was due to circumstances beyond your control.

Customer Service

Good ongoing communication, any in-office attention was always very courteous.

Returned Clean

Likely to Recommend

Good service

Repair Quality

Got my car done before the due date and staff was extremely nice.

Customer Service

Good behavior and good assistance

My Experience

My car looks amazing, they are very proficient and had my car done on time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Travis was a huge help and very proficient and professional.

Customer Service

My Experience

This place is awesome! Every steffs are very kind and friendly especially front desk lady(sorry I don't remember her name) and Travis. THANK YOU VERY MUCH!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience