CARSTAR Complete Collision

4.8 (1,048reviews)
96%
34627 16TH AVENUE S,  Federal Way,  WA  98003
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Shop AssistantSparkles

In operation 48 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Complete can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Complete claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,048)

My Experience

Repairs were thorough and completed ahead of schedule. Communication was clear and easy.

My Experience

Thank you for your service and professionalism. You guys keep me updated on all the progress status on my vehicle. You guys made everything really easy. I appreciate all your help thank you.

My Experience

Customer service was great and we appreciate the service.

Likely to Recommend

Repair Quality

Customer service was great and receive the car earlier than projected.

Customer Service

Staff was amazing

Returned Clean

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Repair Quality

Customer Service

My Experience

The car looks great, friendly service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Great job as always

Customer Service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Ok, no estoy satisfecho. Porque pensé que arreglarían del todo la camioneta, no solo carrocería!

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Repair Quality

Customer Service

My Experience

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They took care of me very well.

Repair Quality

Always available to answer questions. Worked with car rental company to make drop off and pick up convenient.

Customer Service

Kept me updated with texts.

Returned Clean

My Experience

Professionalism seen at the work done on my vehicle. I was alerted all stages of repairs and expected repair time to be taken which they kept on it.

Likely to Recommend

Repair Quality

A very perfect job done restoring my car.I could not ask more than that.No regret choosing this collusion restoring shop.

Customer Service

Returned Clean

My Experience

Unfortunately I've had a few cars I needed to have y'all fix. Each and every time your responsive, detail oriented and very thorough. Hopefully I won't n3ed to...but should the need arises I'll continue to bring my vehicles to y'all.

My Experience

Excellent service as always from CARSTAR. I’ve never had an issue with any of my visits, and the team consistently goes above and beyond to make sure everything is handled properly. I want to give a special shoutout to Travis, who has worked on my vehicle multiple times. His skill and knowledge are unmatched, but what truly stands out is the level of care he shows. He treats every repair as if he were working on his own car, and his kindness and professionalism make the entire experience stress-free. If any concerns come up, which is rare, he goes out of his way to address them and ensure everything is perfect. Tiffany at the front desk is equally amazing. She greets everyone with a warm smile and makes the whole process seamless. She’s always ready to answer questions and help in any way she can. Overall, Travis and Tiffany make CARSTAR a place I trust completely. Highly recommend.

Likely to Recommend

Excellent service as always from CARSTAR. I’ve never had an issue with any of my visits, and the team consistently goes above and beyond to make sure everything is handled properly. I want to give a special shoutout to Travis, who has worked on my vehicle multiple times. His skill and knowledge are unmatched, but what truly stands out is the level of care he shows. He treats every repair as if he were working on his own car, and his kindness and professionalism make the entire experience stress-free. If any concerns come up, which is rare, he goes out of his way to address them and ensure everything is perfect. Tiffany at the front desk is equally amazing. She greets everyone with a warm smile and makes the whole process seamless. She’s always ready to answer questions and help in any way she can. Overall, Travis and Tiffany make CARSTAR a place I trust completely. Highly recommend.

Repair Quality

Excellent service as always from CARSTAR. I’ve never had an issue with any of my visits, and the team consistently goes above and beyond to make sure everything is handled properly. I want to give a special shoutout to Travis, who has worked on my vehicle multiple times. His skill and knowledge are unmatched, but what truly stands out is the level of care he shows. He treats every repair as if he were working on his own car, and his kindness and professionalism make the entire experience stress-free. If any concerns come up, which is rare, he goes out of his way to address them and ensure everything is perfect. Tiffany at the front desk is equally amazing. She greets everyone with a warm smile and makes the whole process seamless. She’s always ready to answer questions and help in any way she can. Overall, Travis and Tiffany make CARSTAR a place I trust completely. Highly recommend.

Customer Service

Excellent service as always from CARSTAR. I’ve never had an issue with any of my visits, and the team consistently goes above and beyond to make sure everything is handled properly. I want to give a special shoutout to Travis, who has worked on my vehicle multiple times. His skill and knowledge are unmatched, but what truly stands out is the level of care he shows. He treats every repair as if he were working on his own car, and his kindness and professionalism make the entire experience stress-free. If any concerns come up, which is rare, he goes out of his way to address them and ensure everything is perfect. Tiffany at the front desk is equally amazing. She greets everyone with a warm smile and makes the whole process seamless. She’s always ready to answer questions and help in any way she can. Overall, Travis and Tiffany make CARSTAR a place I trust completely. Highly recommend.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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The job is good

Repair Quality

Good job

Customer Service

Excellent attention 👍

Returned Clean

My Experience

Work looks great, great job!! Thank you!!

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Repair Quality

Great job & customer communication!!

Customer Service

The best!

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Repair Quality

Customer Service

My Experience