CARSTAR Eastern Hills LLC

4.6 (3,452reviews)
93%
6699 Transit Rd,  Williamsville,  NY  14221
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Shop AssistantSparkles

In operation 24 years.

"Relax, We'll Take It From Here" is more than just our slogan—it's our way of life, our way of doing business, and our way of taking care of our customers. We work hard to simplify your life by offering you auto repair services that you can count on.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,452)

My Experience

Thank you for the great service! I appreciated all the updates, I receives throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service, on time and professional. Car looks great, drive greats and looks as good as the day we got it. Very happy and 5 stars

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Repair Quality

Customer Service

Returned Clean

My Experience

Good work!

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Repair Quality

Customer Service

My Experience

Work looks great very quick and great customer service

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Repair Quality

Customer Service

Every one was very nice

Returned Clean

Likely to Recommend

I am an insurance agent and i would tell my customers to use Carstar. I.willno longer do so.

Repair Quality

There is orange peel all over. They left a dent in the door. They didnt put the running board on straight or tightly. There is over spray on the edge of the door that it feels like its going to cut my hand . I complained and the guy told me I could came back that week. Now they are telling me only 1 guys can fix my truck and he is on vacation. I dropped my truck off Augst 3rd. And it seems like it was rushed because te 1 guy who coukd do this was going on vacation. I work for an insurance agency. I will not refer business to Car Star and its really sad because Ted Washburn is an amazing guy.

Customer Service

Dissatisfied

Returned Clean

My Experience

Very pleased with the service. The work done looks fantastic!

My Experience

Everyone at the place was great. The initial repair was not at the standard I have come to expect from Carstar, however they figured it out and now the truck looks great. It was a little inconvenient, but it all worked out in the end. Great customer service helped make the issue much more understandable and less concerning.

Likely to Recommend

Repair Quality

Great staff

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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My Experience

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Customer Service

Carlyle was a very courteous receptionist and very helpful. Tyler kept me abreast at all times.

Returned Clean

My Experience

Thank you so very much for prompt and awesome work to fix “shopping car” collision mishap. Mini looks like new again😀 much appreciated.

Likely to Recommend

Opted for CarStar based on prior Jeep repair experience vs dealer recommendation.

Repair Quality

Commend damage repair from winter grocery cart hit in a most timely and outstanding manner. Much appreciate collaborative “joining in” customer service with Enterprise for arranging rental car details and return delivery.

Customer Service

Returned Clean

My Experience

Repair completed on time as promised

My Experience

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Repair Quality

Great communication and friendly staff.

Customer Service

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Returned Clean

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The best car repair sevice in the area

Repair Quality

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Likely to Recommend

I will definitely recommend thier services.

Repair Quality

The entire staff went above and beyond. Very attentive and professional. They listened to my expectations and followed through successfully. My car repair looks fantastic, back to new. I appreciate you all. Thank you.

Customer Service

I'm very pleased w/ the outcome.