CARSTAR Eastern Hills LLC
In operation 24 years.
"Relax, We'll Take It From Here" is more than just our slogan—it's our way of life, our way of doing business, and our way of taking care of our customers. We work hard to simplify your life by offering you auto repair services that you can count on.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Grea
Customer Service - 5.0/5.0 -
I’m just
Returned Clean
My Experience - 5.0/5.0 -
Very easy to deal with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done. Very friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic communication. Great willingness to hear out customer concerns. Thanks so much!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was so wonderful and helpful and friendly made everything go smooth. I really appreciate all your help.
Likely to Recommend - 5.0/5.0 -
I would recommend everything was so easy and so helpful
Repair Quality - 5.0/5.0 -
Staff was so friendly and helpful made me feel so comfortable I was a nervous wreck they made everything easy for me
Customer Service - 5.0/5.0 -
I liked the updated texts so. Wry helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
The service was wonderful. Everyone is kind and professional and my repair was done sooner than expected. AWESOME!!!!
Customer Service - 5.0/5.0 -
Beautiful job and they detailed the whole car. That was a great surprise.
Returned Clean
My Experience - 5.0/5.0 -
Very pleased that you kept me up to date on on the progress and when I picked it up I was amazed how great it looked. I would recommend you to every one I know.
My Experience - 5.0/5.0 -
Tyler was great with communication regarding the status and explaining the estimate compared to the insurance
Likely to Recommend - 5.0/5.0 -
Without a doubt… I’ve been in Customer Service my entire career in one way or another and can easily recognize someone who is caring and goes above and beyond for customers.
Repair Quality - 5.0/5.0 -
From the very beginning - speaking to the front desk, so professional, very caring and calming to speaking and communicating with Tyler who was keeping me updated on what stage things were at, anything they were waiting on, anything he felt I needed to know - he was extremely thorough and transparent. The repair was completed ahead of the estimated date and upon picking up the vehicle I was in awe of the detail that was taken on the exterior and especially on the interior! I’ve never been able to get the car that clean! That entire staff… From the first call to pick up far exceeded my expectations and they all should be commended because I’m sure I’m not alone in voicing my experience.
Customer Service - 5.0/5.0 -
Please refer to my comment in the very first section because it applies here as well.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent body repair without a trace of injury.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exquisite repair detail! Also surprise unexpected interior and exterior car cleaning detail. Thanks for the attention!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks better than new. It was nice to get the text messages about the progress of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The wheels need to be realigned, and once in a while I seem to be getting a slight electrical grounding error,but otherwise Im very happy woth the repairs
Customer Service - 4.5/5.0 -
Did a great job keeping me in the loop about everything (though maybe a little more heads up about being delayed a week would've been nice)
Returned Clean
My Experience - 5.0/5.0 -
great communication.
My Experience - 5.0/5.0 -
They communicated and tried to make my experience as convenient as possible. Very nice reception girls and very organized front desk.