CARSTAR Eastern Hills LLC
In operation 24 years.
"Relax, We'll Take It From Here" is more than just our slogan—it's our way of life, our way of doing business, and our way of taking care of our customers. We work hard to simplify your life by offering you auto repair services that you can count on.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Disappointing that Carstar couldn’t negotiate with Progressive for the use of OEM parts considering my car is a year and a half old with under 6000 miles on it.
Customer Service - 5.0/5.0 -
I was regularly informed of the repair status and repairs were completed within the time frame I was told
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so very helpful and did a great job. I appreciate the help and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workers are very respectful and were very helpful. They gave out information to me when asked and service was quick and efficient!
Customer Service - 5.0/5.0 -
Very good service!
Returned Clean
My Experience - 5.0/5.0 -
Just like i was told,they were fast ,and detail oriented. My car looks brand new again! I am definitely going to use Carstar again, if the need arises
Likely to Recommend - 5.0/5.0 -
I am going no place else!
Repair Quality - 5.0/5.0 -
Repair was done in a timely fashion with an excellent eye for detail . I was told that my repair would be finished by a certain time and,guess what? It was! My car looks fantastic! I know where i am going the next time something unfortunate like this happens.
Customer Service - 5.0/5.0 -
Repair was done in a timely fashion with an excellent eye for detail . I was told that my repair would be finished by a certain time and,guess what? It was! My car looks fantastic! I know where i am going the next time something unfortunate like this happens.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Excellent service and quality work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I picked up my van today and it is making a strange sound. Also, it took over a month to fix.
My Experience - 5.0/5.0 -
They did more than I expected, fix the molding on the driver side door. They cleaned the inside of the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Incredible customer service. I am blown away at everything from start to finish with how professional they handled the work. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible experience. Can't thank the team enough for all the help and great communication. The truck looks incredible
Customer Service - 5.0/5.0 -
Best I've ever experienced
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Would definitely recommend. Thats how I heard about them.
Repair Quality - 4.5/5.0 -
My vehicle looked great when I picked it up.
Customer Service - 4.5/5.0 -
Team at CARSTAR was awesome at keeping me informed.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My collision work was completed in record time, however, I was disappointed with the paint job. The paint had 2 obvious thumb sized flaws. I'm bothered that either they didn't see this shoddy work, or they didn't care and tried to pass it off. Either way, I'm bothered. The office associates were pleasant and accommodating, even when I asked them to fix the paint.
Customer Service - 5.0/5.0 -
They were pleasant and helped me with my rental car
Returned Clean
My Experience - 5.0/5.0 -
Did a great job and was done earlier than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done early
Customer Service - 5.0/5.0 -
Everyone was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nothing short of spectacular service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I don't talk about auto shops with people so it's very likely it'll come up in convo