CARSTAR EMW Auto Body

4.9 (495reviews)
96%
618 San Pablo Ave,  Albany,  CA  94706
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Shop AssistantSparkles

In operation 34 years.

Carstar EMW Auto body has been serving local community since 1992 from this location . Our goal is to provide high quality repairs on a timely basis. We stay in contact with our customers through out the repair process provide them up dates with emails text massage or phone call what ever is required . Our staff go through training with car manufactures and other resources to keep update with new technology to repairs cars properly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (495)

My Experience

Likely to Recommend

Repair Quality

Customer Service

The shop did a great job and delivered when promised. Paul made dealing with insurance AAA super easy. Nothing but good things to say!

My Experience

My car was finished the same day I dropped it off. Excellent work!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Professional attentive and good work

Likely to Recommend

Repair Quality

Customer Service

Very professional easy to contact with

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Repair Quality

Customer Service

My Experience

Paul was kind, professional, and a pleasure to work with. I had complete trust in him to take care of my car and do the work that was needed. Highly recommended.

Likely to Recommend

Repair Quality

Looks just like new.

Customer Service

Paul was professional, transparent, and a joy to work with. He and his men did a masterful job fixing the damage on my car. I would trust him with any repair.

Likely to Recommend

Repair Quality

The repairs on the exterior looked good but the inside of my car was very dirty and also some items were missing including a cover for my trunk and a tire kit. I also noticed a scratch on my dashboard. I spoke with the dealer and only agreed to replace the tire kit. I feel that the scratch on my dashboard should be fixed too and replace the cover for my trunk.

Customer Service

Likely to Recommend

Repair Quality

Quick repair and honest pricing from Paul and time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Yes. The manager, Paul was very good and pleasant to deal with.

Customer Service

Clear communication, good work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

See you interior had a fine film of gray dust in it that I needed to wipe out

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Repair Quality

Customer Service

My Experience

I was very happy with the service and the communication and friendliness of Paul!

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

The owner Paul was very helpful and friendly informative and knowledgeable I felt at ease leaving my vehicle in his capable hands

My Experience

I am completely satisfied and thank you for doing such excellent work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend CarStar and, should the occasion arise, become a returning customer with confidence.

Repair Quality

Paul excels at customer service. Good communication. Quality workmanship. Excellent relationship with neighboring dealership (for parts). He interfaced seamlessly with our insurance carrier (State Farm). His timely delivery was much appreciated, saving us the need for a temporary rental!

Customer Service

Customer service exceeded my expectations. Paul took care of everything for us. No hassles whatsoever.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service