CARSTAR EMW Auto Body

4.9 (494reviews)
96%
618 San Pablo Ave,  Albany,  CA  94706
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Shop AssistantSparkles

In operation 34 years.

Carstar EMW Auto body has been serving local community since 1992 from this location . Our goal is to provide high quality repairs on a timely basis. We stay in contact with our customers through out the repair process provide them up dates with emails text massage or phone call what ever is required . Our staff go through training with car manufactures and other resources to keep update with new technology to repairs cars properly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (494)

Likely to Recommend

Repair Quality

Customer Service

The job was done perfectly and on time

My Experience

Likely to Recommend

Repair Quality

Amazing, quality work. I’m super happy and it was done ahead of schedule.

Customer Service

Paul was communicating every step of the way and very friendly.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Paul was wonderful and understanding

Likely to Recommend

The job they did was excellent, but it took them a long time to get the parts needed.

Repair Quality

The repair to the bumper was excellent, but I am still waiting for them to repair the damage to my trunk.

Customer Service

My car had damage to the rear bumper and trunk lid. They kept my car for two weeks, saying that they could not get the parts from the supplier. After two weeks, they were able to fix the bumper, and they did a great job, but the parts to fix the trunk had not come in, and they returned the car to me with the still damaged trunk. I will have to take the car back in to have the trunk lid replaced when the parts finally come in, but I do not know when that will be.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to work with. No gimmicks. Just quality work and service. Appreciate how easy it is to work with Paul.

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Customer Service

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Repair Quality

Customer Service

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Great service

Repair Quality

Great service!

Customer Service

I felt comfortable with Paul. Very professional

Returned Clean

Likely to Recommend

Repair Quality

Great service. Quick turnaround. Issues were addressed.

Returned Clean

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Repair Quality

Customer Service

My Experience

Terrific and timely work.

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Repair Quality

Customer Service

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Repair Quality

Got the job done. Polite and informative. Should have communicated delay in getting the job done

Customer Service

See prior comment

Likely to Recommend

Repair Quality

They did a great job repairing the car. Paul said it would be done by Friday and he made sure it was done then!

Customer Service

Paul was responsive and easy to talk with.

Returned Clean

Likely to Recommend

Repair Quality

Very helpful and friendly, the whole process was smooth and stress free.

Customer Service

Very helpful and friendly, the whole process was smooth and stress free.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Extremely responsive, and somewhat flexible with my schedule!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service