CARSTAR Excel Auto Collison Inc.

4.8 (231reviews)
95%
32801 Calle Perfecto,  San Juan Capistrano,  CA  92672
Bot
Shop AssistantSparkles

In operation 13 years.

CartStar Excel is a family owned shop in business since 2013. Our employees have over 40 years combined experience in auto body repair. We pride ourselves in providing the highest quality repair in the most professional environment. In addition, we provide constant communication throughout the repair process that includes calls, text, and emails with the customer. We believe our quality is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (231)

My Experience

The work performed is absolute perfection!

Likely to Recommend

Highly recommend

Repair Quality

Customer Service

Awesome costumer service. They were on top of everything and had excellent communication.

Returned Clean

My Experience

First time I've used carstar and would use again if the need arises

My Experience

A very good friend recommended CARSTAR Excel. When I brought my car in for an estimate, I was greeted by Damian Carinchi. Damian was quite helpful with explaining the procedure. He immediately contacted my insurance and got the process going. Anytime I had any communication with Damian throughout the process of having my car at the shop, his communication was outstanding. It is such a pleasure to have such great customer service. I would also, like to thank the workers that repaired my car. Such professional work.l!! I will always recommend CARSTAR Excel. Thank you, Damian, and CARSTAR excel Lorraine Sandler

My Experience

My questions were always answered and the repairs were done in a timely manner

Likely to Recommend

Repair Quality

My calls were always answered in a timely manner. The work was outstanding, can even tell where the damage was

Customer Service

Returned Clean

My Experience

I am very pleased with my experience at Carstar. Damian was so helpful. I had an immediate appointment to bring my car in- no waiting. He was professional and helpful and kind. My car was repaired quickly. I highly recommend Damian and Carstar.

Likely to Recommend

I will absolutely recommend this shop.

Repair Quality

Damian did a great job. I very appreciate his hard work! He was quick, thorough and professional. My car looks perfect again!!

Customer Service

Excellent customer service. I was kept informed every step of the way.

Returned Clean

My Experience

This was by far the best experience I have had with a car repair shop. Thank you Damian for keeping me I. The loop on the repair progress of my car. It looks like new. You and your team were top notch!!

My Experience

Very happy with the service and Damiens support & communication.

My Experience

Excellent job! Service was exceptional. Repair was done quickly and car was returned detailed! Thank you so much!

My Experience

Staff was responsive and knowledgeable during the process. The repairs looked amazing and they finished early. Great experience at CarStar Excel!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Damien & Zenko are both professionals in the car business. Excellent communication I received during this process. They were both personable and truly feel like they cared about me and my vehicle during this process. Excellent operation.

Customer Service

Returned Clean

My Experience

The process was seamless. I didn’t have to ask any questions and there was constant communication regarding the progress of repair.

Likely to Recommend

Repair Quality

Customer Service

The process was seamless. I did not have to ask any questions because they were informative upfront and regularly provided updates.

Likely to Recommend

Repair Quality

Our experience w/all of the guys here was amazing from start to finish!! They were very detailed, helpful beyond, efficient always keeping in touch regularly of each phase of repairs always explaining all the steps & truly kind men! We can’t thank you enough for a job well done! Our Rav 4 body work looks better than when we bought it, haha well almost!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
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My Experience

Un excelente trabajo recomendado todo súper bien

My Experience

Very helpful took a lot of stress off me. My car looks amazing like new. I like that it had been cleaned in and out. Great surprise.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have taken three vehicles to this shop over the years. The first was a 2013 black Cadillac, the second a 2022 white GMC, and most recently a 2021 black GMC Denali. Each time, the quality of their work has been excellent. The paint matching is incredible, and the attention to detail really shows. One thing I especially appreciate is that even when the insurance company pushed for aftermarket parts, CARSTAR insisted on using OEM parts, explaining that their warranty could be affected if aftermarket parts were installed. That commitment gives me great peace of mind knowing my vehicles are repaired properly and with original parts. I would absolutely recommend CARSTAR to my friends and family.

Customer Service

Returned Clean

My Experience

The work which was done was very professional and the craftsmanship superior. I would definitely send anybody to your business. I’m very happy. Thank you very much. Happy Holidays, Nikki

Likely to Recommend

A great company.

Repair Quality

The job was done very well. A good company which takes pride for the work they do. Thank you, Nikki

Customer Service

Returned Clean