CARSTAR Excel Auto Collison Inc.

4.8 (228reviews)
95%
32801 Calle Perfecto,  San Juan Capistrano,  CA  92672
Bot
Shop AssistantSparkles

In operation 13 years.

CartStar Excel is a family owned shop in business since 2013. Our employees have over 40 years combined experience in auto body repair. We pride ourselves in providing the highest quality repair in the most professional environment. In addition, we provide constant communication throughout the repair process that includes calls, text, and emails with the customer. We believe our quality is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (228)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work on the required repairs and restoration with oem parts!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much. I posted a five star review but I haven’t seen it populate yet

Likely to Recommend

If anyone needs car repair I will recommend carstar

Repair Quality

Thank you for doing a great job. I appreciate your good communication and how organize you were. Thank you.

Customer Service

Great fast and organized help

Returned Clean

My Experience

Damian was awesome in keeping me posted as to when I could pick up my car. The work done was great and they did more than I was expecting!

Likely to Recommend

Initially I was told that it would only take a couple of days to perform the repairs

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks a lot for your professional and excellent work.

Likely to Recommend

Repair Quality

Very helpful throughout the whole process. Got the repair done in the time frame they had quoted. Was very happy overall.

Customer Service

Returned Clean

My Experience

Excellent service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent on quality and service

Customer Service

Keep me informed on every steps

Returned Clean

Likely to Recommend

Repair Quality

I was lied to about what was done and not done on my Sprinter. Additionally, due to not doing what was said was done and what should have been done, my battery was run down and therefore, when I picked up my van, the Battery Low Voltage Cut Off had triggered and my stereo would not turn on. Anyone working on Sprinters should know to turn off the battery before working on the rig and the quote and charge to SF charged for battery work that was not performed. The actual body work was sufficient, but not excellent. I expect honesty and excellence of work. I did not get this…

Customer Service

Not honest.

Returned Clean

My Experience

The service was great. Everything went very smooth, no complaints. I appreciate KD being updated and knowing what to expect.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience with CarStar. On time, high priority for the repairs to my vehicle. Much appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great place with good communication and honest people. Ma and Pa style

My Experience

Custumer service was outstanding. Thank you all for working hard to get us our family vehicle back as fast as possible.

Likely to Recommend

Repair Quality

Service was prompt and professional. Fully satisfied with the speed and attention to detail.

Customer Service

Returned Clean

Likely to Recommend

Recomendado al 100%

Repair Quality

Uno de los mejores equipos de trabajo en reparación la verdad quede muy satisfecho con su excelente trabajo pero siendo sincero espero no volverlos a ver pronto

Customer Service

Es un excelente trabajo

Returned Clean

My Experience

Damian at Excel made the process easy. Did an amazing job fixing my car.

Likely to Recommend

Repair Quality

Great job! Thank you Excel Auto repair! Your our family’s go to if needed! You make the process easy thanks Damian

Customer Service

Returned Clean

My Experience

Super courteous, great job. Thanks

Likely to Recommend

Repair Quality

My car looks like new. Fantastic job.

Customer Service

Returned Clean

My Experience

Quality of their work is outstanding. I am a repeat customer having had two cars repaired and painted and am planning on bringing Damian another one. 5 star plus ……

My Experience

Damian You treated me like family. You did a great job on my car and on time and stayed in touch in the process. I will bring my other Jaguar to you for some TLC. Thank you