CARSTAR Excel Auto Collison Inc.

4.8 (228reviews)
95%
32801 Calle Perfecto,  San Juan Capistrano,  CA  92672
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Shop AssistantSparkles

In operation 13 years.

CartStar Excel is a family owned shop in business since 2013. Our employees have over 40 years combined experience in auto body repair. We pride ourselves in providing the highest quality repair in the most professional environment. In addition, we provide constant communication throughout the repair process that includes calls, text, and emails with the customer. We believe our quality is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (228)

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The staff was great the only problem was with the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ese lente servicio

My Experience

5 star work and they work to make the customer feel important! Awesome job!

Likely to Recommend

I would highly recommend Carstars

Repair Quality

Great professional services. Friendly and efficient employees

Customer Service

Excellent care and service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair quality is amazing, its like nothing ever happened. I really appreciate Damian’s follow ups keeping me updated along the way. I will definitely recommend CARSTAR Excel Auto repair to everyone i know who needs work done on their car.

Customer Service

The repair quality is amazing, its like nothing ever happened. I really appreciate Damian’s follow ups keeping me updated along the way. I will definitely recommend CARSTAR Excel Auto repair to everyone i know who needs work done on their car.

Returned Clean

Likely to Recommend

Recommend often

Repair Quality

Customer Service

Returned Clean

My Experience

this was our first visit to their shop and it won’t be the last !! Very impressed with the personnel and the quality of their work is top shelf. I’ll be bringing my vehicles to them as often as I can

Likely to Recommend

Already have ...

Repair Quality

Awesome paint / body shop would not hesitate to go back again - Great job guys Thank you

Customer Service

Same comment - Great shop and Great guys

Returned Clean

Likely to Recommend

Carstar was recommended to me by a friend.

Repair Quality

Carstar Excel Auto fixed my son’s car on time and with no hidden charges. They did an excellent job matching the paint color.

Customer Service

They kept me up to date on the progress of the repair so I always knew what had been completed and what still was left to fix.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding! The shop is beautiful, clean and well organized. I felt complete confidence leaving my car in their care. The damage to my front bumper was minor, with only paint damage from a parking lot hit and run, however, with all the cameras and assemblies to deal with removing the front bumper, I was a bit anxious about finding the right shop to help me. I’ve been referred to “gold star insurance” shops over the years and have been horrified at the treatment of my car and the quality of work. So I went with a personal recommendation this time! Family members had trusted three of their vehicles to CARSTAR Excel Auto and highly recommended them as a great option for fast service and total perfection! This is exactly what I received! I’m thrilled that my Lexus IS perfect again! I invest in nice vehicles and drive them for 8-10 years, it’s important to me that my cars hold their value and look as perfect as the day I bought them when I sell them for top dollar! I will never take my car anywhere else should the unthinkable happen again! Thank you so much CARSTAR!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was outstanding. The work on my vehicle was done on time and it looks great! I also appreciated the updates as it was in the shop. I would definitely return for any future work and recommend this body shop to friends and family.

Likely to Recommend

Yes, definitely.

Repair Quality

Outstanding customer service. My truck was ready when promised. I also felt they went the extra mile to make sure the damage was fixed properly.

Customer Service

Damian went out of his way to keep me updated on my trucks status.

Returned Clean

Likely to Recommend

I don’t think you could find a better place.

Repair Quality

Great job on the repair.

Customer Service

Customer service was great. Damian was kind and wonderful in helping every step of the way and deserves special kudos for helping this disabled customer with car rental, paperwork and transfer of equipment from one car to another. He deserves a special thank you.

Returned Clean

My Experience

The owner Jamie and his team take 5 star care in every aspect... the quality of caring , communicating, executing is a 5 star experience Highly recommend Was recommended by Jeep, would highly recommend to all possible customers Thank you, Jamie Ulrike P

Likely to Recommend

Repair Quality

The whole experience from start to finish was excellent, so was the quality of work done Damien even organized the rental car and did all work with the adjuster A 10 throughout/- thank you, highly tecommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair made to my SUV made it look brand new

Customer Service

Willing to help me and work with my insurance, kept me informed with the repair process

Returned Clean

Likely to Recommend

Actually I already referred my brother as unfortunately he had an accident. Told him to go

Repair Quality

Unbelievable experience, excellent, on time . They exceeded my expectations.

Customer Service

Damian is a great person to work with. Very professional.

Returned Clean