CARSTAR Hi-Tech 6th Ave

4.8 (2,294reviews)
96%
4408 6th Ave,  Tacoma,  WA  98406
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Shop AssistantSparkles

In operation 12 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech 6th Avenue can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech 6th Avenue claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,294)

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Repair Quality

Looks great.

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Repair Quality

The repair was fine. The communication was lacking. The night I dropped it off I was told I would get a call the next day with an estimated completion time but no one called. The following day no one still had called, so I called and was told the repair was completed already. I'm glad I called and found out so I didn't have to pay extra on the rental car. The following day I started getting text messages about my repair status, even though I already picked up the car.

Customer Service

Good customer service

Returned Clean

My Experience

Looks great. Excellent customer service. Friendly staff.

Likely to Recommend

I certainly will

Repair Quality

I have never experienced such impeccable service by any company. They know service, quality and care.

Customer Service

Outstanding

Returned Clean

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Repair Quality

The repairs were as good as I hoped for. The paint was blended in perfectly. The final result was that there was no indication that there had been an accident. However, there was a bolt in the left rear tire and resolving it was a hassle. But I still would take my car back if I have another accident.

Customer Service

They took care of my concerns.

Returned Clean

My Experience

You guys are totally awesome! I loved being updated by text messages. My car was finished sooner than expected and that was great news. Thank you!!

My Experience

Very impressed with the great customer service and proactive updates on the repairs. Car was ready earlier than anticipated, which was appreciated. Good work by everyone, thank you!

Likely to Recommend

If we ever need repair, we will definitely go back!

Repair Quality

Great customer service and quality!

Customer Service

Returned Clean

Likely to Recommend

Between their inability to estimate any where close to what it took costing me 3x as much in rental car fees and the lack of communication, and lack of empathy of the impact it was having on me I could not in good faith recommend them to anyone.

Repair Quality

Customer Service

I was not kept up to date when changes were made and why they were being made.

Returned Clean

My Experience

Great communication from start to finish. Very nice work- car looks perfect.

My Experience

The repair was made professionally everything looks exceptional. The amount of time it took. I thought it was questionable, but that’s just my opinion.

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Definitely will recommend!

Repair Quality

Everything came out perfect! I really appreciated the car being detailed as well

Customer Service

Kind people, never made me feel stupid (I’m a young girl)

Returned Clean