CARSTAR Hi-Tech Eastside

4.9 (1,363reviews)
98%
702 E 64th St,  Tacoma,  WA  98404
Bot
Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech Eastside can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech Eastside claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,363)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Even with the lack of communication the repair work itself was top of the line.

Repair Quality

Took longer to complete then ther first time frame. A little slow on communication. But otherwise the repair work seems flawless and well done.

Customer Service

Lacking in communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Never will

Repair Quality

Only reason I gave a 3 was the customer service was good. Other then that, the job they did was terrible!! I would never recommend or go back here. Paint job was s***. And I think it ended up coming back with more scratches then original.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Al was very articulate in explaining, I really appreciated it.

Returned Clean

Likely to Recommend

I will recommend others

Repair Quality

You guys did a great job

Customer Service

I was satisfied with everything

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly staff. Very professional. Wished they're open on weekends though.

Customer Service

Likely to Recommend

Good service

Repair Quality

The Mechanic at Carstar did a very good job repairing the converter that are cut-off underneath the car. Everything went smoothly and I’ m happy that our car is fixed and running again.

Customer Service

He was friendly when I went to pickup my car at his repair shop after receiving the phone call from him the same day that the car is ready for pickup. It took us only a few minutes to sign the paperwork and we drive the car home.

Returned Clean

Likely to Recommend

I'd recommend this place

Repair Quality

Carstar did an amazing job. Very good work. Nice staff.

Customer Service

Very knowledgeable about what they do.

Returned Clean

Likely to Recommend

Repair Quality

The child lock on all doors still do not work. The back trunk doesn't work either. Bad service didn't fix our child lock and we didn't have our car for about 4 months.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience. Only 2 issues kept u from a 10. 1. Nobody called me for an appointment to bring the car in. State farm forwarded the info and I was instructed you would call to set up appt. 2 weeks later I called u. 2. Once in the shop, I could never reach anybody by phone, could not speak to a person...AND, mailbox was always full, so no messages either.

Customer Service

See above comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Happy,,satisfied

Repair Quality

Very happy with the quality of service that I received

Customer Service

Very happy with the the way my car looks

Returned Clean