CARSTAR Hi-Tech Eastside
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech Eastside can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech Eastside claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs were completed in a shorter time than projected and everything looked amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told my Tacoma based cousins about your shop.
Repair Quality - 5.0/5.0 -
We were extremely happy with the entire experience with Damian and his team. They welcomed us with open arms, listened to the story about the accident, and were very forthcoming on best/worst case scenarios with getting repairs done. Our car got rear ended and damaged, and as its a brand new 2024 model, they provided a buffer of how long getting the parts could take and immediately began identifying and sourcing the parts. After we dropped off the car for the repair, they kept us up to date with where they were. We lucked out and they found the parts quickly, so we got our car back in record time. Could not give them a higher score. I would encourage anyone to go and see Damian and his team for their auto repair.
Customer Service - 5.0/5.0 -
Per the previous comment, we loved the consistent updates and feeling like the team focused on getting the car repairs done quickly, with quality in mind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job! I also left a yelp review. Thanks for taking care of my truck!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick estimate. They got me scheduled quickly and convenient for my schedule. They finished 2 days early and did a beautiful job fixing my Subaru.
Customer Service - 5.0/5.0 -
Friendly. Knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not only was the front office guy amazing the body work was flawless. This was the best experience of body work I had ever had
Customer Service - 5.0/5.0 -
Not only was the front office guy amazing the body work was flawless. This was the best experience of body work I had ever had
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and the customer service is top notch was informative about the work being done all steps through the process definitely would recommend this shop !
Customer Service - 5.0/5.0 -
Great communication through the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my 3 rd experience with CarStar. I’ve been to 2 locations and I prefer the Tacoma location over the others.
Repair Quality - 5.0/5.0 -
My daughter said everything looks great.
Customer Service - 5.0/5.0 -
Al is always friendly with a smile and very informative about what is going on. Responds quickly.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Without a doubt
Repair Quality - 5.0/5.0 -
Al, the owner was really great and very fast with communication and emails, updating me whenever I asked and corresponded with Insurance whenever needed. They did a great job on my sons car and will go back if I ever need work on my vehicles again.
Customer Service - 5.0/5.0 -
I selected CarStar Ho-Tech to restore my son’s first car when it was hit when someone went through a 4 stop light. He was deviated. He has a 2015 limited anniversary edition Mustang GT in perfect condition. Al and his team restored my son’s car beautifully. Thank you so very much! 🙏
Returned Clean
Likely to Recommend - 5.0/5.0 -
Manny kept me informed on the back order parts and how he was getting them as fast as he could .
Repair Quality - 5.0/5.0 -
Manny was the best! He took really good care of me! Love him❣️
Customer Service - 5.0/5.0 -
They are the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work done was great looks like new and Al Was very nice to speak to regarding updates however the time it took was not ideal. Was without a car for 6 weeks and ended up having to return my rental before my car was completed. Also, Al was not very good at calling with updates when saying that he would I had to always reach out to him. I understand he’s probably busy but if you say you will call back then You should follow through.
Customer Service - 4.0/5.0 -
The work done was great looks like new and Al Was very nice to speak to regarding updates however the time it took was not ideal. Was without a car for 6 weeks and ended up having to return my rental before my car was completed. Also, Al was not very good at calling with updates when saying that he would I had to always reach out to him. I understand he’s probably busy but if you say you will call back then You should follow through.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very customer friendly! and professional!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Look brand new
Likely to Recommend - 5.0/5.0 -
This is not my first and won’t be the last will recommend to my family and friends
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Always great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am a retired teacher, and I used to not like to give my students a perfect score, because I didn’t want them to become self-satisfied; I wanted them to always push to reach the next highest level. I’m giving you a perfect score because I truly feel that I received the highest level of service possible!
Repair Quality - 5.0/5.0 -
Repairs are excellent and timely!
Customer Service - 5.0/5.0 -
I am a Senior Citizen and I know I can talk a lot, but the staff were respectful and patient with me and I am so very grateful for their service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!
Customer Service - 5.0/5.0 -
Al is very communicative and kept me updated through all the repairs
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Would deff bring my car back over here . Guy in front desk was very nice and helpful answering all my questions and doubts I had . Made sure my rental car people would come get me
Customer Service - 5.0/5.0 -
Was nice and helpful