CARSTAR Hwy 301 Autobody

4.3 (279reviews)
89%
4223 Harold Road,  Wilson,  NC  27893
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Shop AssistantSparkles

In operation 10 years, 6 years at this location.

HWY 301 Autobody is locally owned and operated. We are passionate about serving our community and thankful for our customers. We are proud to partner with CARSTAR and will work with any insurance company to turn a bad situation of a vehicle repair into a relationship you can trust for years to come. With state of the art equipment and trained I-CAR certified technicians and staff, we will do our very best to make sure you are completely satisfied!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (279)

Likely to Recommend

Repair Quality

Customer Service

Wonderful! I was informed when my vehicle would be ready through their app. I also received a call informing me the extent of the damages

Returned Clean

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Customer Service

Returned Clean

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I have other vehicles that need repairs

Repair Quality

Very good job

Customer Service

I have a friend with the same issue

Returned Clean

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Repair Quality

Customer Service

Donna at the front desk made the experience 10 times better. She makes you feel valued as a customer and has an awesome personality. The team was quick to respond to any questions or concerns.

Returned Clean

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Repair Quality

Customer Service

Looks like new. Customer service was great. What else can I say but Thank You.

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Customer Service

Returned Clean

My Experience

Thank you for making my truck look the way it should. Paint job looks amazing.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Car is still there fixing things they missed.

Customer Service

Returned Clean

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Repair Quality

Thank you for the work you did on my car. It runs great!

Customer Service

They were great!

Returned Clean

Likely to Recommend

Repair Quality

Took too long. Drivers headlights were unplugged, chips on drivers door handle.

Customer Service

Poor communication.

My Experience

“Had a bad day? A bad wreck? 301 CarStar can make it worse!” Was quoted a three-week repair timeline for my Tacoma, but after being promised it would be ready on “x” date six separate times, I was strung along for 47 days before finally taking delivery of my truck today. Steve at 301 CarStar informed me—four weeks into the repair—that the truck hadn’t even been painted yet. In week five, the excuse was “the wrong front fender liner was ordered.” By week six, it became “it needs an alignment, and the wrong fender was ordered.” The delays were endless. When I finally got my truck back, the work was subpar at best. The fenders are improperly sealed, the front grille doesn’t sit flush with the front flares, and my interior was left riddled with oil marks and damage. It also reeks of a horrible smell that wasn’t there before. Although they claim to offer a “lifetime warranty,” the quality of work was unacceptable from the moment I picked it up. This repair process was a disaster from start to finish. Zero stars. 17/10 DO NOT RECOMMEND. I strongly urge Geico to stop sending their customers to this shop.

Likely to Recommend

Not a chance.

Repair Quality

Sub-par workmanship, communication, and cleanliness. My truck was returned dirty and with poor fit & finish. The paint was great but the installation of parts along with the securing of wiring within the engine bay was trash. Fenders are already peeling away from the body…is this a joke?

Customer Service

Steve presents unrealistic timelines and shotty excuses for elongated timelines.

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Customer Service

Returned Clean

My Experience

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Returned Clean

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Yes indeed

Repair Quality

Totally satisfied

Customer Service

They were nice

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Customer Service

Returned Clean

My Experience

Tyler and the rest of the crew had me in and out quicker than ever and everything looks great. Can't thank them enough . Recommend them to anyone in need of auto body work.

Likely to Recommend

Highly Recommended.

Repair Quality

Tyler and his crew did a real good quick job of getting me back on the road . I can't thank them enough for pushing it through and getting me back out to be able to work.

Customer Service

Very personable caring team at Carstar 301 wilson nc. They worked through injury issues during my first accident and they worked through being shorthanded a few days but over all completed their mission both times. They remind me of a seal team that will fix things no matter what they have to face and overcome. THANKYOU ALL.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean