CARSTAR Imperial Auto Works

4.9 (1,686reviews)
99%
3620 Oakton St,  Skokie,  IL  60076
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Shop AssistantSparkles

In operation 29 years.

Complete Auto body repair, mechanical, assistance setting up rental, loaner program. CARSTAR Imperial has relationships and works with all major insurance companies. Have been serving the community with quality repairs for over thirty years. Imperial will handle all aspects of your vehicles repair and communications with insurance company once claim has been filed and insurance has accepted liability.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,686)

Likely to Recommend

Repair Quality

This is my second time around with you guys …very good service … fix my car on time …I’m happy for the service my car looks like brand new plus my car got sparkling clean …

Customer Service

Very good customer service

Returned Clean

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Repair Quality

Had the car a few days longer then expected but work was goid

Customer Service

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Repair Quality

CARSTAR Imperial was great to work with. Professional, knowledgeable and friendly.

Customer Service

Great customer service

My Experience

Very pleased with the excellent quality of attention and service, definitely I will recommend your business

Likely to Recommend

Yes I will recommend you

Repair Quality

Excellent service, I will recommend it definitely.

Customer Service

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Returned Clean

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I always recommend them to you

Repair Quality

Good service nice job . You where very help helpful

Customer Service

Very good to work with them

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

Great customer service and great work done on my car.

Customer Service

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Repair Quality

This is actually my second time bringing my car to Colorstar Imperial for body/collision repair, and they’ve earned my repeat business. This time around, someone T-boned my car and damaged two doors — but you’d never know it now. The repair work was excellent, with seamless panel alignment and paint matching. Communication was clear throughout, and the car was ready when promised. The fact that I keep coming back says it all. Highly recommend Colorstar Imperial for collision/body repair — consistent, quality work both times.

Customer Service

This is actually my second time bringing my car to Carstar Imperial for body/collision repair, and they’ve earned my repeat business. This time around, someone T-boned my car and damaged two doors — but you’d never know it now. The repair work was excellent, with seamless panel alignment and paint matching. Communication was clear throughout, and the car was ready when promised. The fact that I keep coming back says it all. Highly recommend Carstar Imperial for collision/body repair — consistent, quality work both times.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The repair work was amazing; my car looked brand new! The staff was very friendly, transparent, and helpful throughout the entire process.

Customer Service

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Repair Quality

Very satisfied with the repair that was done on our vehicle it looks brand new again, they took care of everything all we just did is drop off the vehicle and that was it...they did all the leg work for us. And they made sure that they give you a call just to inform you the update and status of the vehicle. Highly recommended

Customer Service

Awesome people, very pleasant to talk too

Returned Clean

Likely to Recommend

very, very unlikely.

Repair Quality

MICHAEL first said that I brought the car to Imperial with the passenger door buttons locked up. He found that he was wrong. He tested the wiring in the passenger door and found out that a wire came loose during repair of the passenger door. I was disgusted with the original repair.

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Returned Clean

Likely to Recommend

Being without a car, a special thank you to Marina who took the time to drive me to the train station!

Repair Quality

Excellent work and service…as always!!!!

Customer Service

I appreciate your professionalism and highly recommend you

Returned Clean

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Repair Quality

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Repair Quality

Great customer service and high quality workmanship.

Customer Service

Returned Clean