CARSTAR Imperial Auto Works

4.9 (1,686reviews)
99%
3620 Oakton St,  Skokie,  IL  60076
Bot
Shop AssistantSparkles

In operation 29 years.

Complete Auto body repair, mechanical, assistance setting up rental, loaner program. CARSTAR Imperial has relationships and works with all major insurance companies. Have been serving the community with quality repairs for over thirty years. Imperial will handle all aspects of your vehicles repair and communications with insurance company once claim has been filed and insurance has accepted liability.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,686)

My Experience

It was great. 5 stars.

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Repair Quality

100% perfect. Great service and car (Tesla) was fixed quickly and looks good as new.

Customer Service

George and Marina were awesome.

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Very good

Returned Clean

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Marina and George were very helpful. Answered all my questions, kept me updated on the repairs. Even finished the work a day earlier than projected! Marina assisted with getting a loaner car to their shop which made that aspect easy too! The work performed looks very good as well!

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Repair Quality

Great customer service’

Customer Service

Great communication.

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Really great service and personal touch from George and Marina. Car was fixed beautifully and looked good as new. Thank you so much.

Customer Service

See previous

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Repair Quality

Thank you guys! I couldn't be happier with the work done on my car. The team here did an incredible job making it look brand new again. The paint match and finish are perfect, and my car looks great. No complaints whatsoever just excellent, high-quality service from start to finish!

Customer Service

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Repair Quality

They are professionals, the car is like new.

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Repair Quality

I drive 45 minutes to an hour just to bring my car

Customer Service

George is fantastic that’s why I drive so far. Narcis at Volkswagen recommended him about 15 years ago. Marina is the diamond in the crown. She is the front window of your business and she takes pride in her work.

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The entire process was hassle-free. Any questions that I might have had were answered quickly, explanations were clear.

Customer Service

The service was professional in every respect.

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I’ve used them every time I’ve needed body work. They are the nicest people to deal with and the easiest. They make an annoying situation ( car repairs) way more bearable. Done great, efficiently, and in record time. Highly recommend!

Customer Service

Marina & George are the nicest!!

Returned Clean

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They are very professional

Repair Quality

They did a fantastic job. Employees are courteous and professional

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They do good work on your car.

Repair Quality

I was very happy with the job.

Customer Service

Great job

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I enjoy working with CarStar. I will recommend them to everyone.

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The car looked New. I was totally satisfied with the work.

Customer Service

Communication and customer services was excellent.

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Repair Quality

The service was excellent. The repair was made faster than they had planned. Literally, it was finished in half the time everybody that contacted me was helpful and well informed and they allowed me to leave my rental car there when I picked up my car. I hope I’m never a customer again but if I have a need for a body shop, I will certainly use this terrific body shop. Thank you.

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