CARSTAR Imperial Auto Works
In operation 29 years.
Complete Auto body repair, mechanical, assistance setting up rental, loaner program. CARSTAR Imperial has relationships and works with all major insurance companies. Have been serving the community with quality repairs for over thirty years. Imperial will handle all aspects of your vehicles repair and communications with insurance company once claim has been filed and insurance has accepted liability.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was done amazingly. The work was completed so quickly, it was done right, and the car was so clean once it came out of the shop. The people there are so nice and worked me through the whole process, giving me updates along the way. I am a repeat customer for good reason, and this will continue to be my primary body shop for the foreseeable future. CARSTAR is amazing and I would certainly recommend them to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best Auto Body Shop in Chicago for sure. So friendly,honest, amazing service and when they promise you can count your car is going to be done that day. Thanks for everything!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looked great and they went above and beyond with the dent repair.
Customer Service - 5.0/5.0 -
The communication was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, friendly service -
Customer Service - 5.0/5.0 -
Great, friendly service -
Likely to Recommend - 5.0/5.0 -
Excellent service and awesome professionals and owners!
Repair Quality - 5.0/5.0 -
Excellent customer service! Excellent work!
Customer Service - 5.0/5.0 -
Excellent communications and updates throughout the repair process! Simply amazing and awesome service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Anytime someone is know has car repairs needed or body work from an accident I would definitely recommend Carstar
Repair Quality - 5.0/5.0 -
Awesome service everytime I have had my car fixed. George and Marina as well as all the other workers at Carstar are awesome people. Great customer service and always willing to go above and beyond whats expected from a company.
Customer Service - 5.0/5.0 -
Awesome service and customer support and appreciation and they keep you updated on your car as it's getting fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I always recommended family and friends here!
Repair Quality - 5.0/5.0 -
I love carstar! Service 10/10.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend them.
Repair Quality - 5.0/5.0 -
Great customer service, friendly, efficient and did an excellent job repairing my car.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are the best! If I ever need bodywork again, only place I'd go!
Customer Service - 5.0/5.0 -
They were incredible!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service great people
Customer Service - 5.0/5.0 -
Clean and professional
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so kind and helpful, it was much appreciated during a stressful time. I was also very surprised with how quick and smooth the process was, and how communicative the team was throughout the duration. I am very grateful to have worked with Carstar to fix my car!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful, communicated, and skillful staff. A nice experience all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar really did an excellent job. My car didn't have a trace of accident, it looks exactly like it used to be before the crash. Highly recommend CARSTAR. Ex
Customer Service - 5.0/5.0 -
You will never go wrong if you have to bring your car to a collision shop, CARSTAR is highly recommended. They did their job very good. I'm happy with the result.