CARSTAR Imperial Auto Works

4.9 (1,687reviews)
99%
3620 Oakton St,  Skokie,  IL  60076
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Shop AssistantSparkles

In operation 29 years.

Complete Auto body repair, mechanical, assistance setting up rental, loaner program. CARSTAR Imperial has relationships and works with all major insurance companies. Have been serving the community with quality repairs for over thirty years. Imperial will handle all aspects of your vehicles repair and communications with insurance company once claim has been filed and insurance has accepted liability.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,687)

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I am telling everyone I know about this place!!

Repair Quality

Excellent quality repair

Customer Service

Everyone was so helpful and willing to answer all my questions. Very professional.

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Good service, nice repair and quick turnaround

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I love u guys

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Car was covered in dust when picked up and had dusty hand prints inside car. Car should be washed before customer picks up car. I had to take car to be washed. Dust didn't "blow off" when driving it.

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My Experience

Good work, done quickly.

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My Experience

My car looks as good as new! Everyone is very professional and the text updates kept me up on the progress. Ada called Hertz several times while I was waiting for pickup and then canceled them and called Enterprise. She is always kind and takes the stress off the customer. I trust Imperial and always recommend them.

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I absolutely recommend Imperial!!

Repair Quality

Imperial always does a great job!

Customer Service

Fantastic. Ada looks out for her customers. The rental company was taking a while but she was on top of the situation, calling them multiple times and ultimately canceling and booking another company. This was without me asking. She knows it’s a stressful time to have to bring your car in, try to get to work, etc and she makes it as easy as possible.

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Auto body you can trust!

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Very friendly and professional

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They are the best!

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My Experience

Great work and great staff as well. Thanks.

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My Experience

CARSTAR I HIGHLY recommend. Great customer service. Everybody made sure I had Everything I needed while my Vehicle was getting repaired

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Excellent work, and timely.

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Customer service is outstanding. Made the whole transaction very easy. Always putting customer first.

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