CARSTAR Jacobus

4.9 (1,439reviews)
99%
6710 NE St Johns Rd,  Vancouver,  WA  98661
Bot
Shop AssistantSparkles

Jacobus CARSTAR is a family owned auto repair business that has been serving the Clark County Community for 47 Years . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. MISSION STATEMENT At JACOBUS CARSTAR, our number one priority is the relationship we develop with each one of our customers. JACOBUS CARSTAR, and its team of highly skilled employees strive to give you high quality, cost-effective auto body repair and to take care of your needs with compassion and kindness. We are equipped with the modern technology required to repair today’s complex vehicles both foreign and domestic. We believe in conducting our business the same way we live our lives – with honesty, integrity and fairness.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,439)

My Experience

Thank you I appreciate you

My Experience

Likely to Recommend

Repair Quality

Customer Service

They were great at keeping me notified almost daily of what was happening on my repairs.

My Experience

You guys did a fantastic job repairing my Toyota. It looks beautiful inside and out. Thanks to you all and have a Happy Thanksgiving.

Likely to Recommend

This is the second time we have given our business to Jacobus Carstar. We highly recommend them to others.

Repair Quality

The repair work quality exceeded our expectations.

Customer Service

Friendly and fully transparent concerning the repair process.

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Returned Clean

My Experience

It's never pleasant to deal with the aftermath of an accident t. I was pleasantly surprised at the experience. Isaiah and Wendy were quite understanding and communicative of the process. Also I valued the text updates on the status of my vehicle. I work for a high integrity company and as a result expect that everywhere I go. I was beyond impressed with communication, speed and quality of work and great effort to resolve miscommunication with my insurance company. Already told my friends and family that this is the place to go should you need work done. Thanks CarStar. While I hope I don't need your services again, I would recommend you to anyone wanting quality work and professionalism. .

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very polite and helpful, work was done well and at the projected date.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You did a great job. Thank you so much

Customer Service

My Experience

The repair to our vehicle was done correctly and your work is fully The repair to our vehicle was done correctly, and your work is fully guaranteed. Thanks for a job well done.

Likely to Recommend

They did a good job on my vehicle.

Repair Quality

Did a good job on my vehicle.

Customer Service

Very good front desk.

Likely to Recommend

Repair Quality

You’ve always been our go to.

Customer Service

Likely to Recommend

Repair Quality

Carstar was easy and great to work with!

Customer Service

Likely to Recommend

Repair Quality

Carstar did a real good job with repairing my car.

Customer Service

Returned Clean

My Experience

Enjoy the way you kept us informed on the progress and updating us on the completion time. Hope hope not to have to use your service again, but when I do, I'll be coming back. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole team at Jacobus was such an amazing experience. They all went above and beyond compared to other repair shops I have dealt with in the past. And on top of that they had my car in there for less time than expected which saved me money on my car rental. But most of all we went out to examine the work and I have to say their body repair guy really knows his stuff cause my repairs were top knotch quality workmanship. Thank you to the whole team that made this a happy, no stress repair.

Likely to Recommend

I have already been putting the word out about the quality of workmanship in a timely manner

Repair Quality

Jacobus went well over above & beyond to work with me.

Customer Service

Everyone was very personable and answered questions I had.

Returned Clean

My Experience

Cars is perfect thanks I could not be any happier absolutely perfect

Likely to Recommend

Repair Quality

Good job

Customer Service

Good job

Likely to Recommend

Repair Quality

I recommend your business to anyone who asks for a reference. Some of the best front desk people I have encountered and I hope I don't need your service again but if I do I will be calling your location

Customer Service

Returned Clean