CARSTAR Jacobus

4.9 (1,439reviews)
99%
6710 NE St Johns Rd,  Vancouver,  WA  98661
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Shop AssistantSparkles

Jacobus CARSTAR is a family owned auto repair business that has been serving the Clark County Community for 47 Years . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. MISSION STATEMENT At JACOBUS CARSTAR, our number one priority is the relationship we develop with each one of our customers. JACOBUS CARSTAR, and its team of highly skilled employees strive to give you high quality, cost-effective auto body repair and to take care of your needs with compassion and kindness. We are equipped with the modern technology required to repair today’s complex vehicles both foreign and domestic. We believe in conducting our business the same way we live our lives – with honesty, integrity and fairness.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,439)

My Experience

Great staff great work

Likely to Recommend

Repair Quality

The Best! And Fast!

Customer Service

Returned Clean

Likely to Recommend

Most definitely

Repair Quality

The repair looks really good. I was very pleasantly surprised that you cleaned the inside of my car. Thank you so much! Great job.

Customer Service

Great follow up and very helpful.

Returned Clean

My Experience

Every one was very friendly and helpful. I appreciated having a rental car waiting for me when I arrived and an easy quick departure when I left. My car looks amazing. Thank you so much!

My Experience

Likely to Recommend

See previous.

Repair Quality

You guys are simply the best. Always have been.

Customer Service

See previous.

My Experience

I was pleasantly surprised when I came to pick up my car. I would give them 100 stars if I could. They walked me out to my car to make sure I was satisfied with the outcome one. It looked great. They washed and vacuumed it out. It looked amazing. They were fast in and out. I was headed to work and was out of there in less than three minutes. I will forever use them in the future if needed. Hopefully not but I never know. Thank you CarStar for being a great place.

Likely to Recommend

I would definitely recommend CarStar

Repair Quality

Carstar, fixed my car. It was beyond my expectations. They were fast, efficient, and very friendly. I would give them 100 stars if it was allowed. If you need bodywork on your car CarStar is the place to go.

Customer Service

Likely to Recommend

Repair Quality

great job. couldn't see that there'd been an accident. they also cleaned my car

Customer Service

Likely to Recommend

Repair Quality

CARSTAR did very good work on my car. I’m very happy I chose them for my collision repair. Everyone there was knowledgeable and polite. They made it easy for me to pick up/ drop off my rental car which I appreciated. My only issue was that the communication to me about where they were in the estimation & repair process was not as timely as I would prefer. Mostly I had to call them.

Customer Service

The communication about where they were on the estimate & repair was not timely. Mostly I called them.

Returned Clean

Likely to Recommend

Repair Quality

Great service, results look amazing, kept up to date throughout the process, staff was friendly and professional plus they detailed everything even though it was only a rear bumper job! Excellent work- thank you!

Customer Service

Excellent communication and service

Likely to Recommend

Repair Quality

Not only did our Range Rover look great but because my wife was out of town your GM drove it home for me. That’s service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship body shop put my car back together like it never was damaged

Customer Service

Friendly and informative, kept me up to date with the repair on my vehicle

Returned Clean

Likely to Recommend

Repair Quality

Great to work with! They made the process easy and had greatly communication!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team did a perfect job with the claim my car was brought in for! They are responsive, efficient, and have excellent customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

GREAT CUSTOMER SERVICE AND COMMUNICATION WAS GREAT!

Customer Service

Returned Clean

My Experience

Great communication throughout the process. Repair was super fast and well done. Even thoroughly cleaned inside of car. Great fromt desk and the business owner is involved, interested and very friendly. I had a great experience!

Likely to Recommend

Repair Quality

It was very satisfying experience, thank uou

Customer Service

Returned Clean

My Experience

Keep up the good work thank you guys