CARSTAR Manassas - Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Carlos and Nicole really took care of all of our needs from getting the vehicle repaired to making sure we had a way to get a rental car. When we picked up the vehicle not only was the repair done expertly but the vehicle was cleaned and detailed beautifully. We are extremely grateful and happy with the the job. BRAVO!!

Likely to Recommend - 5.0/5.0 -

I would recommend this shop to my friends, family, and anyone else in a heartbeat. On a scale of 1 to 10, they easily earn a perfect 10 for their incredible customer service. They kept me updated every step of the way and finished the work well ahead of schedule. Their workmanship is flawless, and it is a massive relief to find a shop, this trustworthy, fast, and professional.

Repair Quality - 5.0/5.0 -

I give this shop a well-deserved 10 out of 10. The workmanship on my car is absolutely excellent, and my vehicle looks brand new. Their customer service is truly exceptional. They are professional, honest and highly communicative throughout the entire process. It’s rare to find a repair shop you can completely trust. I will definitely be bringing my car here for all future services.. Highly recommended!

Customer Service - 5.0/5.0 -

The customer service at the shop is absolutely outstanding. They were incredibly communicative, keeping me updated every step of the way, so I never had to guess what was happening with my car. To top it off, they finished the job well ahead of schedule! Combine that top-tier service with their excellent workmanship, and they have earned a customer for life.

Likely to Recommend - 5.0/5.0 -

Have a great experience and would recommend to family and friends

Repair Quality - 5.0/5.0 -

Great service fast and very happy with the experience

Customer Service - 5.0/5.0 -

Kept me updated through the process and answered all my questions

Returned Clean

My Experience - 5.0/5.0 -

Mr. Gurary and his team were excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service and quality repair. Carlos is fantastic.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Carlos was very professional and kind. Communicated every step of the way. We will be taking all of our business to him!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Un personal muy profesional, y lo que más me ha gustado es que trabajan súper rápido

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Best experience ever. Am very impressed with the results of quality

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great and fast service, friendly and helpful staff, repairs look fantastic.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Overall great service

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great communication and job done in a timely manner

Returned Clean

My Experience - 5.0/5.0 -

Very much satisfied with their services, Mr Carlos is very professional, everything was explained to me in details. Got my vehicle in a timely manner. Surely will use them in my future vehicles issue(s). 10/10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Quality assurance was great. 🫡🇺🇸⚓️🧜🏻

Repair Quality - 5.0/5.0 -

Highly skilled service technician.Not just a cosmetic fix, they repaired all underlying issues.

Customer Service - 5.0/5.0 -

Customer service was great. They spent quality time with me. Discussing the need repairs. Personnel were very knowledgeable. Office was clean and well organized.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quedo exelente

Customer Service - 5.0/5.0 -

Excellent service ,

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Carlos & his staff to family & friends

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Carlos was amazing to work with & far exceeded my expectations. He was able to get my vehicle fixed in a week.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Workmanship was fine very well. Paint and replacement/repeated parts are like new.

My Experience - 5.0/5.0 -

Carlos was wonderful in keeping updated on the progress of my repair . The car was spotless and shinny when I picked it up.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service, finished my car quickly and handed my rental very efficiently.

My Experience - 5.0/5.0 -

Excelente trato de Carlos y Nicole, muy amables y hicieron algo más por sorprenderme, bien hecho! Tiempo de reparación corto y antes de lo esperado, muchas gracias !

My Experience - 5.0/5.0 -

Painless experience from start to finish. A+ Customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fast turn around. Excellent service.