CARSTAR Manassas - Collision Center
In operation 7 years.
CARSTAR Manassas Collision Center specializes in high-quality collision repairs, excellent customer service, and satisfaction in Manassas Park, VA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great paint job. Your repairs make the car look a little newer every time I take it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Would definitely use your services again. Thanks for making it painless Well appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very pleasant and informative
Customer Service - 5.0/5.0 -
very good
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and efficient service, and I thought they did a great job. The car was very clean inside and out...it looked like it had been detailed. I highly recommend this body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they are very nice, very helpful and very courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I have nothing but appreciation for the employees at this Carstar location. They fixed the front of my car like new and did some extra touch ups just to be nice. I would highly recommend this place and will definitely come back for my next repair.
My Experience - 5.0/5.0 -
Great work. Friendly staff (darah)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, helpful and informative. Excellent work
My Experience - 5.0/5.0 -
The CARSTAR team did an outstanding job! The car looks brand new. They even vacuumed out the inside and cleaned it out and really had the car looking so good. I didn’t meet all of the team who worked on my car, but both Dhara and Matt in the office were really awesome in both pricing out the work, explaining what needed to be done so there were no surprises when I picked up the car. Highly recommend the team at CARSTAR!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am glad I found CARSTAR and especially glad that my repairs were managed by Darah. From the moment I entered the shop to make an inquiry, she took her time to explain to me how the repairs would be assessed and the likely process. She was very understanding of my need to complete the repair quickly (I had to pay out of pocket for the rental car I used while the repair was being done), and indeed, it was done in a little over 24 hours. The repair was excellent; my bumper looked brand new again. I'm very grateful to whoever worked on my car and especially to Darah for making it a smooth and nonstressful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Darla was very helpful: courteous, knowledgable, and efficient. She explained exactly how my car would be assessed and repaired, and the car was returned quickly.
Returned Clean
My Experience - 5.0/5.0 -
Darah really earned her pay with this repair. There was a lot of coordinating with outside vendors to get the truck repaired. I appreciate all the effort she went to to make sure we were happy. The actual repair by CARSTAR was top notch and the service was outstanding. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took longer to finish because of a part that was needed but it seems to me that when you start with the repairs arrangements should be made to order that part immediately and not wait until the last minute.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good team work
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
The bumper wasn’t install right!
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communications throughout the process. Lots of detail on the repairs, and written, too! Extra help provided in setting up a rental. Reassurances that the timeline for repair would be met, or even shortened. Very happy..
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job of the repairs, and of communicating with me on timeliness and on rental assistance. Absolutely no complaints.