CARSTAR Manassas - Collision Center
In operation 7 years.
CARSTAR Manassas Collision Center specializes in high-quality collision repairs, excellent customer service, and satisfaction in Manassas Park, VA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
The staff was professional and courteous was pleased with the job they did on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did excellent job. The car looks like new.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kenny is awesome and part of the reason we have been to Carstar for several repairs. It doesn’t hurt that the work is always done right and on time.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Some tape residue left on the side panels.
Customer Service - 4.5/5.0 -
Work was fine. A few mgmt issues: text messages continued to report ready date as 3/27. Picked up car on 3/21. Damaged car parts were stored in the trunk of my car. I will drive them back toto shop this week. Other comment: staff with whom I talked were kind, considerate, and worked diligently to satisfyy requests.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The work looked good and the paper work was gone over with me
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenny is great!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I’m extremely disappointed
Customer Service - 2.5/5.0 -
I had to call initially to get updates after leaving a couple messages. I mentioned that I had just recently replaced my tired and my tire keeps losing air so I was convinced that there was something wrong with the room but I was told no. The tire was replaced once again and they confirmed that there was no problem after they later I lost air again and was stuck on 66 . The work has a lifetime guarantee however I don’t want to ever come back to this location again
My Experience - 5.0/5.0 -
Great job and good communication.