CARSTAR Mountain Highway

4.8 (600reviews)
98%
21621 MOUNTAIN HWY,  Spanaway,  WA  98387
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Shop AssistantSparkles

In operation 4 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Mountain Highway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Mountain Highway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on the road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (600)

My Experience

Very professional people and very high quality body work my truck looks amazing I will never go anywhere else thanks to all I'm very grateful.

My Experience

Very professional in all aspects of the repairs. Thank You.

Likely to Recommend

Repair Quality

Very complete

Customer Service

Returned Clean

My Experience

Everyone was very professional and kind. They vacumed and washed my car too! They are the best and fun!

Likely to Recommend

100% I would!

Repair Quality

Customer Service

Customer service is off the charts!! Very kind, happy, personable and knowledgeable! Excellent excellent!!

Returned Clean

My Experience

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My Experience

The care that CARSTAR administered to my Toyota Hylander was above and beyond . My vehicle looks and drives great. To boot the vehicle shines. Thank you CARSTAR for your excellent service and in a timely manor.. I highly recommend CARSTAR for bodywork and service...

My Experience

A car accident is far from a pleasant experience. It helped tremendously to find the repair of our truck in the hands of CARSTAR MOUNTAIN HIGHWAY. Dell, Jennifer and staff were friendly, respectful, understanding and very knowledgeable. We are very greatful of such a great job. We highly recommend them. Thanks again!

Likely to Recommend

Repair Quality

After a car accident, we were referred to CARSTAR MOUNTAIN HIGHWAY. The service was superb and my Truck looks like it did when it was brand new. The entire staff is AWESOME, friendly and professional. I highly recommend them!

Customer Service

Returned Clean

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Repair Quality

Great Customer Service and my vehicle was fixed in a timely matter.

Customer Service

Great customer service

Returned Clean

My Experience

I can go on and on of gratitude with this place I've never been through this and my car means the world to me and this place knew my story took care of her and when I picked her up she looked brand new even washed her and vacuumed and wiped down the inside and their customer service was amazing and I just want to say thank you thank you thank you from the bottom of my heart thank you for taking care of my baby car and getting her back to me in a timely manner even though it felt forever and it wasn't it's just I got my hug back and it made me feel complete. 😊🌈♾️🫂❤️

Likely to Recommend

Repair Quality

This place took care of my car my car means so much to me and so very much sentimental I feel connected with my twin brother with that car and they took really good care of her and she came back as a brand new off the lot they washed her they vacuumed her they wiped her down from the inside just everything and very nice and caring and respectful I recommend carstar 100%!

Customer Service

Customer service amazing

Returned Clean

My Experience

Easy to do business with.

Likely to Recommend

Already have recommended to friend

Repair Quality

Awesome service

Customer Service

Jennifer and Dell were very professional

Returned Clean

My Experience

Dell and the team were amazing and did everything we needed. Thank you for everything.

My Experience

I am very satisfied with the job that Carstar Mountain Highway did on my vehicle. They are very professional courteous and completed the job ahead of schedule. I have to say a huge thank you.

Likely to Recommend

I must say that I think that was the best experience I have had with a body and repair shop.

Repair Quality

Carstar Mountain Highway did an exceptional job on getting my truck repaired thank you very much.

Customer Service

The staff was very courteous and very professional.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so courteous and professional, I was kept in the loop via text msg until my car was completely finished. I will most definitely refer friends and family to Carstar on Mountain Highway if their vehicle is in need of repairs.

Likely to Recommend

Repair Quality

Very nice people. Easy to work with. Fast repairs.

Customer Service

Returned Clean

Likely to Recommend

Because they were able to get my car in right away for the estimate and for the repairs. I was thinking that it would be quite some time for both, the estimate and repairs.

Repair Quality

Satisfied with the work that was done on my vehicle. Just awaiting a call regarding the rear view mirror.

Customer Service

The customer service received from both Del and Jennifer was great. Both answered any questions or concerns I had plus more.

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Repair Quality

After having signed a " repairs needed" shop had me wait extended period of time waiting for unneeded parts or wheels that were replaced at previous shop with no communication. This should had to guess as to how much money they needed to collect and could not provide complete invoice for amount due before billing the adjusted amount to insurance, I was provided a piece of paper with "about" how much it should be.

Customer Service

Returned Clean

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Repair Quality

I am impressed with the quality of the repair as well as the amount of time taken to repair my SUV. Dell and Jennifer at the shop are professional and friendly.

Customer Service

Returned Clean

My Experience

Very professional. Extremely friendly. They even detailed the interior. We will recommend you to everyone. Thank you

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