CARSTAR Mountain Highway

4.8 (600reviews)
98%
21621 MOUNTAIN HWY,  Spanaway,  WA  98387
Bot
Shop AssistantSparkles

In operation 4 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Mountain Highway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Mountain Highway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on the road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (600)

My Experience

Outstanding no doubt the best body shop i 'm very pleased. Very professional and just an outstanding job. A real 10 start business.

Likely to Recommend

Simply the best!

Repair Quality

Very satisfied with the body work that was done. Can't tell that it was ever in an accident. Recommend using star car excellent staff. Very polite and simply the best

Customer Service

Top notch customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Greatcustomer service and great repair job. Thank you

Likely to Recommend

Repair Quality

Great quality

Customer Service

My Experience

The staff is friendly, and my truck repair was completed inside the time frame of the estimate.

Likely to Recommend

Repair Quality

The staff was friendly and helpful, my truck repair was completed inside the time frame estimated.

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Excelente trabajo 👏 rapido , limpio y muy profecional 👍

Likely to Recommend

Repair Quality

Very happy with a work in a timely matter as promised. I didn’t expect to get it detailed and cleaned inside the car as well. Very happy with above and beyond customer service. The price was also better than other competitors. I will definitely come back if needed to have any future repairs.

Customer Service

Very happy with a work in a timely matter as promised. I didn’t expect to get it detailed and cleaned inside the car as well. Very happy with above and beyond customer service. The price was also better than other competitors. I will definitely come back if needed to have any future repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

CarStar Mountain Hughway did a great job repairing my pickup. I highly recommend their repair service.

Likely to Recommend

Repair Quality

Fast and professional service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This rating is just for the quality of the repair.

Customer Service

So I brought my car in on Aug 25. I was then told that it would be ready by 9/26. Then I was told it would be pushed out until 10/3. Then it was pushed out to 10/10. Then it was pushed out to 10/17. After calling and complaining, I got my car back on 10/15. The problem with this is that i had to wait 7 weeks for a minordamage fix, and I had to pay for my rental car out of my pocket because of the delays. This was told to the shop, and I was told that it would be reimbursed by the shop. I was charged $268.90 and got reimbursed 204.74, so I'm still out $60 THROUGH NO FAULT OF MY OWN. The staff was good on keeping me informed, especially (i think his name) was Daniel, who took over the repair status long after I had the issues of the finish date being pushed out. In the future I would not use nor recommend using your shop for car repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

One week faster than estimated, and the car looked beautiful! Thank you for doing an excellent job!

My Experience

Thank you to everyone who helped repair my Subaru! It looks great! Beautiful work!

Likely to Recommend

Repair Quality

My Subaru looks great! Awesome work! Thank you very much! The extra details of washing and cleaning my car was really nice!

Customer Service

Nice and friendly environment

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

I needed the car earlier because I was moving it to another state. It was originally scheduled for pickup on Monday, but the team went above and beyond to have it ready by Friday. Not only was the work completed quickly, but the customer service and repair quality were excellent.