CARSTAR Mr. Collision

4.8 (441reviews)

99%

(972) 484-4762

2520 Tarpley Road #700, Carrollton, TX 75006

99%

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2520 Tarpley Road #700
Carrollton, TX 75006

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About CARSTAR Mr. Collision

See Photos

2520 Tarpley Road #700
Carrollton, TX 75006

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 37 years, 6 years at this location.

Carstar Mr. Collision is your one stop shop in DFW for all of your collision and body repair needs. Our technicians are highly trained and OEM certified so we can tackle any job large or small. Call us today for a no hassle and friendly experience.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
Arabic

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (441)

Sort By:
Newest
Rating

324 Customers Rated

5 Stars

68% Complete

(300)
4 Stars

2.7% Complete

(12)
3 Stars

0.9% Complete

(4)
2 Stars

0.7% Complete

(3)
1 Star

0.2% Complete

(1)
< 1 Star

0.9% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text and email update system received widespread appreciation, keeping customers informed throughout the repair process. Timeliness was frequently highlighted, with several vehicles completed ahead of schedule. Customers valued the professional, friendly, and knowledgeable staff, along with the added touch of detailed interior and exterior cleaning. A few customers noted areas for improvement directly from their comments, including occasional color match discrepancies, minor alignment issues, and cleanliness concerns such as dirty floor mats. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... that they have in place is steps above the rest. The work that was done on my car was impeccable. I highly recommend this company for your Repair work." Read more

"... out of 10! They have amazing customer service and the quality of the work was excellent." Read more

"... claim to being in constant communication through and expert repair and delivering the the car in showroom condition - we couldn't be happier." Read more

"... guided me through the process, were patient, clear and did a beautiful job on n the car. I am very pleased with the staff, it was a great ..." Read more

"Carstar did an outstanding job getting my wrecked car looking like new!! They completed the job earlier than expected and ..." Read more

"It was completed early."

"My SUV was ready one day prior the repair schedule timeframe."

"Great job - my car looks amazing. Reoairs finished ahead of time. Communication was fabulous."

"Ready before I was!"

"My vehicle was ready on time like they had stated from the start"

"Great communication & frequent status updates. Car returned to pre-loss condition. No complaints"

"Great experience from A to Z - clear and frequent proactive communication, friendly, fast, high quality."

"... was completed in a timely and smooth manner. And the updates via text were fantastic!" Read more

"... car looks amazing. Reoairs finished ahead of time. Communication was fabulous." Read more

"I still have not been contact with repair steps with no urgency!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... that they have in place is steps above the rest. The work that was done on my car was impeccable. I highly recommend this company for your Repair work." Read more

"... out of 10! They have amazing customer service and the quality of the work was excellent." Read more

"... claim to being in constant communication through and expert repair and delivering the the car in showroom condition - we couldn't be happier." Read more

"... guided me through the process, were patient, clear and did a beautiful job on n the car. I am very pleased with the staff, it was a great ..." Read more

"Carstar did an outstanding job getting my wrecked car looking like new!! They completed the job earlier than expected and ..." Read more

"It was completed early."

"My SUV was ready one day prior the repair schedule timeframe."

"Great job - my car looks amazing. Reoairs finished ahead of time. Communication was fabulous."

"Ready before I was!"

"My vehicle was ready on time like they had stated from the start"

"Great communication & frequent status updates. Car returned to pre-loss condition. No complaints"

"Great experience from A to Z - clear and frequent proactive communication, friendly, fast, high quality."

"... was completed in a timely and smooth manner. And the updates via text were fantastic!" Read more

"... car looks amazing. Reoairs finished ahead of time. Communication was fabulous." Read more

"I still have not been contact with repair steps with no urgency!"

Ritchie (Nissan owner) reviewed 10/22/26

I have been recommending to all my friends and close loved ones! Definitely lives up to the commentary!

Love the work!

Very happy! Was updated on a daily basis and I loved being informed with updates of my vehicle repairs.

Carlos (GMC owner) reviewed 10/19/26

Truck looks like new Was sent regular updates Process was explained and went smoothly

Deirdre (Dodge owner) reviewed 10/19/26

Mary (Lexus owner) reviewed 10/12/26

I am very much happy with all the work that you’re guys did I would recommend anyone to take there car for any service thank you again

Rick (Toyota owner) reviewed 10/12/26

Very professional and prompt. Great customer service

Earth (Pontiac owner) reviewed 10/8/26

I could not have asked for a better experience at Carstar Mr. Collision!

Couldn’t ask for a better experience

Ghanshyem (Lincoln owner) reviewed 10/7/26

Hernan (Volkswagen owner) reviewed 10/5/26

Excellent service! Very good communication with Carstar team during the process. All timings committed were delivered.

Myriam (Ford owner) reviewed 10/4/26

I’m very happy with the service and the treatment i received when i got my truck back!

Excellent costumer service!

Kelly (Audi owner) reviewed 10/1/26

From the moment I walked in, Evan and the staff treated me so kindly! Most of all super helpful in guiding me along with my car insurance! I will go back and back and refer my family and friends too!!!

Kathryn (Jeep owner) reviewed 9/30/26

Marilyn (Nissan owner) reviewed 9/28/26

I think the whole team at CarStar are terrific I truly appreciate how friendly, efficient and professional everyone is.

I already have and I will again

Ari went over and above to help me, I walk with a walker. She is efficient, knowledgeable, friendly and an excellent face for your company

Jay (Bentley owner) reviewed 9/28/26

✅✅✅✅✅

Dealing with the people at Carstar was a great experience.Very professional and clear to understand.Evan and Aries is the best.

Great!!!!

Allison (Lexus owner) reviewed 9/24/26

Great shop and good people. Extremely professional and responsive. Highly recommend.

Antonio (Toyota owner) reviewed 9/21/26

Samantha (Hyundai owner) reviewed 9/21/26

Francisco (Chevrolet owner) reviewed 9/18/26

Next time when my wife pick up the car, I to revise the part glass and this is not good becouse itis old and detective . Sorry Tks for your service to fix the problem

Nicole (Lexus owner) reviewed 9/17/26

My experience with CARSTAR was a 10 out of 10! They have amazing customer service and the quality of the work was excellent.

Crest (Infiniti owner) reviewed 9/14/26

Robert (Cadillac owner) reviewed 9/11/26

Number ten experience.

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view more shops in: Carrollton | 75006

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

CARSTAR Mr. Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About CARSTAR Mr. Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (441)

324 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0