CARSTAR Mr. Collision

4.9 (420reviews)
99%
2520 Tarpley Road #700,  Carrollton,  TX  75006
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Shop AssistantSparkles

In operation 37 years, 6 years at this location.

Carstar Mr. Collision is your one stop shop in DFW for all of your collision and body repair needs. Our technicians are highly trained and OEM certified so we can tackle any job large or small. Call us today for a no hassle and friendly experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (420)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text and email update system received widespread appreciation, keeping customers informed throughout the repair process. Customer service was frequently highlighted as professional, friendly, and attentive. Many customers noted repairs were completed on time or even ahead of schedule. Several customers mentioned the added bonus of receiving a detailed, clean vehicle upon pickup. A few customers noted minor issues such as color mismatches, loose parts, or interior cleanliness concerns, reflecting areas customers feel could be refined for an even better experience.
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"The guys at CARSTAR MR COLLISION are first rate. I had an amazing experience with them from the first phone call untill I picked up my vehicle. ..." Read more
"... that they have in place is steps above the rest. The work that was done on my car was impeccable. I highly recommend this company for your Repair work." Read more
"The Carstar team was perfect in every way. From handling a complex insurance claim to being ..." Read more
"... detailed my car inside and out and cleaned my engine - it looked brand new & smelled like a new car!!! My car has never looked this good & I am so so thankful ..." Read more
"Completely, totally, happily fully satisfied. These guys are great, been fixing my cars for years"
"The car repairs was completed before the estimated completion date. It was detailed in and out along ..." Read more
"Great job - my car looks amazing. Reoairs finished ahead of time. Communication was fabulous."
"Great job! I am very happy with the repairs and how quickly it was done."
"My vehicle was ready on time like they had stated from the start"
"1 weeks later but no big deal"
"Great communication & frequent status updates. Car returned to pre-loss condition. No complaints"
"Great experience from A to Z - clear and frequent proactive communication, friendly, fast, high quality."
"... was completed in a timely and smooth manner. And the updates via text were fantastic!" Read more
"... very cordial when speaking to them about details. Each day a report was sent to my phone letting me know the progress…. that was great. I recommend them ..." Read more
"The Mr.Collsion team is amazing. They were communicative with me from start to finish. There customer service representative who works to ..." Read more

Likely to Recommend

Repair Quality

GREAT SERVICE! FRIENDLY, PROFESSIONAL, AND KNOWLEDGEABLE. I WAS UPDATED DAILY ON THE PROGRESS OF THE REPAIRS.

Customer Service

Likely to Recommend

Definitely

Repair Quality

Very good service

Customer Service

Very good service

Returned Clean

Likely to Recommend

Repair Quality

Missed one spot / ding, but jumped on it the second I pointed it out. Best body shop I've ever done business with.

Customer Service

Returned Clean

My Experience

Great job - super service and excellent communication.

Likely to Recommend

Would recommend to my best friend.

Repair Quality

Great job - my car looks amazing. Reoairs finished ahead of time. Communication was fabulous.

Customer Service

Great communication.

Returned Clean

Likely to Recommend

Repair Quality

When I received my car back there were several pieces broken off inside my vehicle!!!

Customer Service

I still have not been contact with repair steps with no urgency!

Likely to Recommend

Repair Quality

Quick repairs. Worked directly with insurance for approvals. Detailed car on return. Great experience

Customer Service

Returned Clean

My Experience

Of course I would have liked to have my car back quicker, but I ultimately appreciate the attention to detail and getting what needed to be restored taken care of. Would definitely recommend your services. Thank you.

Likely to Recommend

Repair Quality

Very satisfied with the work thusfar, as well as the cleanliness in which my vehicle was returned to me.

Customer Service

Very responsive to my inquiries, and they kept me abreast of the process and delays.

My Experience

I’m a repeat customer. I came back because my first repair was outstanding and nothing has changed. Great communication and beautiful paint and body work. The car looks like new.

Likely to Recommend

I’ve had 2 experiences with them, and both were great.

Repair Quality

Great experience, good communication and excellent body work.

Customer Service

Ari was great at the front desk, Evan said they would take care of everything and he did, and the work by the guys in the back was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Evan was helpful and friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My daughter and I are very satisfied with the work. Thank you bunch

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quality of repair was great!

Customer Service

The service quality was great. We were updated almost daily through the process.

My Experience

When i saw my car I was amaze with the work very professional Also the customer service at the front desk very professional i will definitely go back. Will let a friend or relative know about CARSTAR MR.COLLSION

Likely to Recommend

I would definitely let a friend or a relative know about your great service

Repair Quality

Great work i was very satisfied front desk very professional

Customer Service

What can I say very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Outstanding

Repair Quality

Outstanding car rides like new an looks new

Customer Service

Outstanding

My Experience

Alayna great experience here.

Likely to Recommend

I already gave my neighbor their information, as she requires some car repairs.

Repair Quality

The "sister" rental car company that Iwas referred to could not deliver the type of vehicle I requested and delivered a manual vehicle without first advising me. I rejected that vehicle, and I rented a vehicle from a different company who did provide me with what I had requested.

Customer Service

Evan and the team were great!

Returned Clean

Likely to Recommend

Repair Quality

Great experience.... very pleased

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service