CARSTAR Northwest
In operation 30 years.
Northwest CARSTAR is located just south of Maple on 120th street. This location serves the auto body repair needs in northwest Omaha. This location is a 2016 Winner in the Best of Omaha Competition. Also we were a finalist in the 2016 Omaha's Choice Competition. This location is ICAR gold and Ford Recognized Body Shop, General Motors GM Officially Recognized Genuine Repair Provider, Chrysler MOPAR Certified Collision Repair Facility and Hyundai Recognized Collision Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Everything went well.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommending them
Repair Quality - 5.0/5.0 -
A very detailed repair to a high end SUV with excellent results. Open and thorough communication throughout the repair leading to complete and positive experience . If an accident occurs I will be back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott and his team were highly professional. The repairs to my vehicle made it look brand new. I have more repairs on other vehicles that I only trust to Scott! Mike
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unfortunately, a repeat customer, but as always CarStar came through with a GREAT job on the repair. Thanks!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent job. Looks like new.
Customer Service - 5.0/5.0 -
Great to work with.
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0 -
I had repairs done on a previous vehicle here and that's why I came back. I will recommend you to everyone that needs work done, especially female friends/family. Not all shops treat women fairly or kindly but you guys are all top notch!
Repair Quality - 5.0/5.0 -
Even though you couldn't see the damage I am completely satisfied with how quick Scott got everything done and how up front he was with every aspect of the repair. I never felt like he was adding unnecessary repairs.
Customer Service - 5.0/5.0 -
Every single person I had contact with was super friendly, patient and never made me feel like an inconvenience or burden.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
There were so uninformed charges added later after the final copy
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exact paint match. Repair looks like new! Great warranty provides peace of mind.
Customer Service - 5.0/5.0 -
Great communication. Every question was answered ahead of time.
My Experience - 5.0/5.0 -
I had a special request to deliver the car due to family situation which Carstar was willing to. I missed their message and picked up the car next day. Carstar will go extra mile to help their customers. And the car was super clean. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional that my car taken care of quickly and hand the rental available for me to use to become fixed this kept my wife happy thank you for great job be blessed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent in customer service. Each team member were wonderful. I felt cared for and was called and texted on each progress decision. The car appearance looked like a new car. Great job!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 0.5/5.0 -
At this point unlikely. It was an unnecessarily stressful endeavor. If the upholstery issue gets resolved I’ll have a better opinion. I really appreciate the help I got from Pete. He was just out of the shop and unavailable during the time my car was there.
Repair Quality - 2.5/5.0 -
The door with the “door dings” seems to be repaired okay. It’s the rest of ordeal that didn’t go particularly well including the odd residue on the interior.
Customer Service - 1.0/5.0 -
After my initial contract with Pete (I think), I had to work with Scott. He was difficult to work with. It seemed like we had to start all over with the plans for my car when I bought it in at the drop off time. He was rude on two of the three phone calls we had. He was much nicer when I picked the vehicle up. I left the shop with a dashboard warning light. Related to anything done there?? Had to make an appointment with a mechanic.