CARSTAR Northwest
In operation 30 years.
Northwest CARSTAR is located just south of Maple on 120th street. This location serves the auto body repair needs in northwest Omaha. This location is a 2016 Winner in the Best of Omaha Competition. Also we were a finalist in the 2016 Omaha's Choice Competition. This location is ICAR gold and Ford Recognized Body Shop, General Motors GM Officially Recognized Genuine Repair Provider, Chrysler MOPAR Certified Collision Repair Facility and Hyundai Recognized Collision Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a very good job, I have used them before and have always done an amazing đź‘Ź job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did amazing job!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely
Repair Quality - 5.0/5.0 -
Excellent work! Looked like a new car! Staff was awesome’
Customer Service - 5.0/5.0 -
Prompt responses/ call back time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great, only way I can tell it isn't the original door is that is closes better than the other 3
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great technicians.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had a difficulty communicating with the right person to get the Can by 3:30 and take it to the dealer for recall inspection.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job with my car!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just had my car repaired at CarStar this week, and the entire experience was nothing short of amazing! From start to finish, their customer service was top-notch—friendly, professional, and incredibly helpful throughout the process. Not only did they keep me updated every step of the way, but my car looks absolutely fantastic now. It’s like the damage never happened! I truly appreciate everyone who worked on my vehicle. You can tell they take pride in their work and care about getting things done right. If you're looking for a reliable, honest, and high-quality auto body repair shop, I highly recommend CarStar. I couldn’t be happier with the results!
My Experience - 5.0/5.0 -
Always a great team to work with. They communicate well and do things the right way.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, polite to customers. They do a excellent job and finished their job on time.I highly recommend to my friends.
Customer Service - 5.0/5.0 -
Scott was very friendly, helpful and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific job, var looks like new when we get it back.
Customer Service - 5.0/5.0 -
Very good, keep us informed,
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The employee who we got the original quote from, Dylan, told us it would be possibly be a 4 or 5 day job. If we brought it in on a Monday we would have it by that Friday. This is why we went with this location. So we scheduled it almost 2 weeks ahead. Dropped it off on Monday, filling out paperwork requesting updates every 48 hours. Never once got updates. We had to check in every time. And it ended up being in there 2 full weeks. Very poor communication on your part. Why did you even tell us we would get it done in that time frame? We never got an explanation as why it took twice as long. Employees were pleasant when dealing with them but the people giving quotes should know what they are talking about.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, timely & within estimate. Very good job.