CARSTAR Northwest
In operation 30 years.
Northwest CARSTAR is located just south of Maple on 120th street. This location serves the auto body repair needs in northwest Omaha. This location is a 2016 Winner in the Best of Omaha Competition. Also we were a finalist in the 2016 Omaha's Choice Competition. This location is ICAR gold and Ford Recognized Body Shop, General Motors GM Officially Recognized Genuine Repair Provider, Chrysler MOPAR Certified Collision Repair Facility and Hyundai Recognized Collision Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very helpful and easy to do busines with.😊
Customer Service - 4.5/5.0 -
Very helpful.
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish and the repairs look great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, good communication, perfect body work and wonderful cleaning of inside the car too which was a nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good. The car hasn’t been driven very much yet since getting it back so I’m not entirely positive but service and communication was great.
Customer Service - 5.0/5.0 -
Very kind, helpful, and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great. Work was completed on time no extra charges, they even found a piece of jewelry and returned it to us that we thought had been lost. What a great team thanks so much.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The wait was a little long because they were waiting for parts!
Customer Service - 4.0/5.0 -
Again, the wait!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I had to reset all the digital settings
My Experience - 0.0/5.0 -
My car had new marks on it that were not there when I took it in for repairs
Likely to Recommend - 0.5/5.0 -
As above
Repair Quality - 1.0/5.0 -
Damage to driver side that was not there when I took the car in.
Customer Service - 1.0/5.0 -
Same as above. Person I spoke to didn’t do anything about it
Returned Clean
My Experience - 5.0/5.0 -
Outside of car well done but they scratched the door handle inside the car. I do not know why.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great friendly service
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
I have recommended this location twice this week
Repair Quality - 5.0/5.0 -
Great service! Appreciated being called by name when I dropped the car off. Car was completed without a hitch. Would recommend this location to anyone with car repair needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Bringing my wife car to them next
Repair Quality - 5.0/5.0 -
Thoroughly satisfied. 2015 Black Silverado. They made it look as good as the day I bought it in 2016.
Customer Service - 5.0/5.0 -
Pete told me it would be done Feb 10th. Got the call Feb 6th. It was done that afternoon.
Returned Clean
My Experience - 5.0/5.0 -
The staff are absolutely fantastic. Great communication and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys at Carstar took great care of me during a stressful situation. They acted quickly and communicated often. I would highly recommend!!