CARSTAR Premier Collision Yelm
In operation 38 years, 30 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Premier Collision Yelm can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Premier Collision Yelm claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Work completed quickly and a did an excellent job. Great company.
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
First time using CARSTAR. 100% satisfied. Completed work in a timely manner 3 days. Wife’s car and she was totally satisfied. At completion car was washed and interior was detailed. Great service and highly recommended by me.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelsey, Toni, and the entire team at Premier CARSTAR in Yelm are outstanding. Their professionalism, attention to detail, and commitment to quality are evident in every aspect of their work. They have set an exceptionally high standard that other collision repair shops in the area simply haven’t matched. I’ve unfortunately had to use their services twice, and on both occasions the experience was seamless from start to finish. The communication was excellent, the repairs were completed to perfection, and the customer service exceeded my expectations. I genuinely won’t take my vehicle anywhere else. If you’re looking for a shop that delivers exceptional workmanship and truly cares about its customers, I highly recommend Premier CARSTAR in Yelm.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar premier is great. I have nothing but great things to say about them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar was great answered all my questions and concerns, will come back if needed hopefully not.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately, this has been the 4th or 5th time my car is been at this collision shop, but they bring my Subaru back to its former glory every single time! There is no other collision shop I would take my car to 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was repaired well but they kept sending things to my wife instead of me. I started the claim and I filled out the paper work and I even gave my number to send updates to but everything still went to her. Car is good though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You keep sending it to my wife and not me as I started and did everything with it. Also you got the mileage wrong on the invoice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We appreciate everything your team did to help us get our car properly evaluated and taken care of!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kudos to Kelsey, Stephanie, Jonathon and the rest of the team that worked on my Jeep to get her nose back on her. I appreciate their communication, their reasoning, their positivity, their sluething and their commitment to making sure everything was perfect before signing off on her as “healthy”. I know this wasn’t easy or textbook. ⭐️⭐️⭐️⭐️⭐️ recommended!
My Experience - 5.0/5.0 -
Customer service was spot on!! They washed and cleaned my car to a sparkle! Communication, follow through, and the job itself was perfect!
My Experience - 5.0/5.0 -
We are pleasantly pleased with the above and beyond service we received. The bumper repair looks like a new bumper. Our car was sparkling inside and out. Thank you for the prompt and excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was completed on time and the repairs look great
Customer Service - 5.0/5.0 -
Everyone was courteous and gave me a ride home because I didn’t have a ride. We are very pleased with the service and car star.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My boyfriend’s car had been there twice before and then we had to take my car. It was very pleasant.
Repair Quality - 5.0/5.0 -
Car star was very quick on getting my car in and evaluated. And then quick to get the parts in and my car painted. It was quick and easy. And they were super friendly.
Customer Service - 5.0/5.0 -
Everyone was super friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are my local go-to. Last 2 body jobs went to them and I will continue to use them as my preferred local solution. Will I recommend them? Absolutely!
Repair Quality - 5.0/5.0 -
Amazing customer experience and a job perfectly executed. Going the extra mile is something I will never forget. I am truly grateful for every aspect of this experience.
Customer Service - 5.0/5.0 -
As stated in my previous answer, this was an absolutely flawless experience from a customer service perspective. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything worked out perfectly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was good they are all 10 in my book
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything about this process from initial phone call to pickup was truly seamless. The repairs are beautiful and were done in a timely manner, communication was excellent, and Kelsey was a total joy to work with. I would recommend Carstar in Yelm to anyone needing collision services. Thank you so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shoutout to Kelsey!
Likely to Recommend - 5.0/5.0 -
Without question
Repair Quality - 5.0/5.0 -
They were professional and nice. A nice job was done and I am pleasantly pleased.
Customer Service - 5.0/5.0 -
Very plesased