CARSTAR Superior Lackland

4.9 (345reviews)
100%
5715 Five Palms Dr.,  San Antonio,  TX  78242
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Shop AssistantSparkles

In operation 9 years, 5 years at this location.

CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair, auto glass repair, and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (345)

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Repair Quality

Staff was very welcoming and the work done to my vehicle was great. They even fixed one of my interior panel that had broken.

Customer Service

Returned Clean

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My Experience

CARSTAR team did a wonderful job on my Kona, they kept me updated threw out the process and right on dot about the time frame the job will be done. Thanks guys so much!!!

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My Experience

Had a great experience at CARSTAR superior, customer service was excellent. I was immediately greeted and assured my car was in good hands. I received my car in way better condition than I left it (inside and out). Very happy with the service, would bring my car again for any repairs!

My Experience

All the staff were filled me in on every step until my car was complete

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Customer Service

My Experience

Great customer service Scott and Bailen! Really appreciate Scott sending updates he kept his word on the finish date the tech did a great job!, so happy with carstar very friendly and down to earth employees.Thank you so so much! I will definitely recommend carstar.

Likely to Recommend

For sure I would come back to carstar , although I will be moving to another city unfortunately not going to be able to come back. Sorry for lateness on responding to the survey just busy moving. Thank again and blessings to you all!

Repair Quality

Scott and Bailen you guys are awesome very friendly down to earth people appreciate you guys making me feel at home, my rear bumper looked like nothing happened awesome work! Guys 💯

Customer Service

Great customer service,I would definitely recommend carstar

Likely to Recommend

Repair Quality

Excellent work

Customer Service

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My Experience

Kept in touch throughout the whole process. Very friendly... Best part - my front bumper replacement made my Rogue look like a brand knew car. 2nd Best part - it was detailed inside & out. Service was top notch! Thank you for a greyt job...Suzy

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My Experience

Bailen was amazing guy

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My Experience

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Returned Clean

My Experience

All staff were very friendly and very prompt from start to finish ! Work to my SUV was great and I would recommend this place to everyone.

Likely to Recommend

Was pleased with the outcome

Repair Quality

Staff were very prompt and courteous, I would recommend shop to everybody

Customer Service

Polite and professional

Likely to Recommend

Repair Quality

Oscar at CARSTAR did an amazing job, I was quoted 2 weeks and my vehicle was returned to me fully repaired in just over four days. Not a bad experience at all!

Customer Service

Great customer service, Oscar kept me notified at every step of the way.

Returned Clean

My Experience

Very pleased with the work that was done with my car. And done on a timely matter. I would recommend to others. And again thank you!

My Experience

You all were great! I am glad I chose this place.. from beginning to end I have no complaints!!!! Oscar was very helpful and made me feel confident on the place I chose to repair my car… thank you all!

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Returned Clean

My Experience

Gracias por todo… el arreglo quedó perfecto, la excelente atención al cliente además de las personas que se encargan de la mano de obra gracias

Likely to Recommend

10/10

Repair Quality

Thank you

Customer Service

Excelent people

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Repair Quality

Great service

Customer Service

Returned Clean

My Experience

They did what they were supposed to do I will bring my other vehicle to them

My Experience

Oscar is a 5 star...very comunicative triee everything on a small problem i had didnt work but him trying to help ment alot...very satisfied with all work was done on my truck

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