CARSTAR Todd's Body Shop

4.8 (1,943reviews)
96%
16220 South Lincoln Highway,  Plainfield,  IL  60586
See Photos
Instant Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 46 years, 32 years at this location.

CARSTAR Todd's Body Shop is the first collision repair facility of Plainfield. Family owned and operated, with 40+ years in the industry, Todd's prides themselves on customer satisfaction and the highest level of quality. They are aluminum certified and possess the latest in industry equipment. CARSTAR Todd's Body Shop is I-Car Gold Class and Certified by Ford, Honda, GM, Hyundai, Chrysler, Dodge, Jeep, Ram, Fiat, Subaru, Nissan, Infiniti and more. Our certified technicians ensure you get the best repair possible and that is why CARSTAR Todd's Body Shop offers a lifetime warranty with every repair. It's easy to see why CARSTAR Todd's Body Shop was named one of the top 5% of collision facilities nationwide!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
Hyundai
I-Car
Subaru
Call
Email

Reviews (1,943)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The complimentary interior and exterior detailing was a recurring highlight, frequently described as an unexpected and delightful surprise. Communication was widely appreciated, particularly the regular Tuesday and Thursday text updates that kept customers informed throughout the repair process. Staff were repeatedly commended for being friendly, professional, and helpful, including assistance coordinating rental vehicles. While the vast majority of feedback was highly positive, a few customers noted areas for improvement such as occasional repair delays without proactive communication, and isolated quality concerns that were promptly addressed by the team when raised.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... repair was completed quickly and efficiently, and the quality of the work was excellent. My car looks as good as new! The staff was friendly, professional, and kept me ..." Read more
"... outstanding job. My new car got rear ended in an accident. They fixed it perfectly plus detailed it before I received the car back !" Read more
"... suspension and alignment. All these were taken care of, the car looks great and handles perfectly. I did notice a slight misalignment on my dashboard, ..." Read more
"CARSTAR provides excellent customer service. They finished my repairs in a timely fashion, kept me informed of repair status and upon completion my car looked ..." Read more
"... Todd's Body Shop made the car look new again, they went the extra mile with both interior and exterior detailing, even shined the tires. Thanks to all!!" Read more
"Truck looks fantastic. Communication was clear and precise through the entire process."
"... contacting enterprise for my rental, as well as the text updates to keep me notified of what was going on with my car." Read more
"From the quote, to dropping off our SUV, to keeping us informed about the parts orderedwhen it should be completed and helping us the Enterprise ..." Read more
"via very vague texts, but never told me they were doing more work than expected and never told me how long it was going to take. ..." Read more
"... Carstar did a really good job of repairing my car. Their communication throughout the process was superb. I recommend anyone needing car repairs. Take their ..." Read more

My Experience

My Experience

My Experience

Thank you I’m a satisfied customer!

My Experience

The repair took way too long, not even close to the estimate. Kept pushing the completion date.

My Experience

I wish I would have goon with another shop

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Problem fixed, great detail work

Likely to Recommend

Repair Quality

I liked the detailing

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Text messages kept me informed on stairs of repair. Office staff and accessor very nice and professional. During pick up insured that I was satisfied before I left the office.

My Experience

Service at Todd’s was excellent as usual! Jim the body guy and Billy the painter do excellent work, second to none. I won’t take my vehicle anywhere else.

Likely to Recommend

Repair Quality

Employees have been very courteous and professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All repairs, replacements and fitment looks great. Also appreciate the cleanup and detail work on the jeep. All personnel were professional and polite. 👍👍

Likely to Recommend

Repair Quality

Very satisfied with the quality of repairs and extra effort for interior\exterior cleanup and detailing.

Customer Service

Very courteous and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Helpful. Only a few days since repair. So far so good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We have used Todd’s before and will continue to use and recommend to others

Repair Quality

I was very pleased with the work that was done on my car

Customer Service

I was a little disappointed with the lack of communication between the team and me about the progress of the repair but after thinking it over realized we were dealing with a very unusual weather situation at the time due to the area tornadoes. I found out afterwards they had been without power which was very sporadic in the area.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Everyone was so kind and professional. When I picked up my car that had a shattered windshield and multiple pock marks from a horrible hail storm it looked like it just rolled out of the show room. Absolutely pristine.

My Experience

Car looks brand new. It was done quick and professionally. Thanks

My Experience

Top quality. Top communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,943

Nearby Driven Brands Auto Body Shops

Auto body shops nearby

view more shops in: Plainfield  |  60586