CARSTAR Tyler’S Collision Center

4.7 (1,985reviews)
92%
2550 South 11th Street,  Niles,  MI  49120
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Shop AssistantSparkles

Carstar-Tyler Collision Center is a dealer owned collision repair center servicing all makes and models. We offer full collision services and strive for 100% customer satisfaction on every job. At Tyler's Collision Center, you are not just a car to repair or a number, you are first and foremost a customer with needs, and we will try to meet all of them with top notch service, excellent customer relations, and guaranteed repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,985)

My Experience

Loved it! Car is perfect now!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience with Tyler’s CARSTAR! They got me scheduled quickly once parts arrived, repaired my vehicle faster than expected, and made the insurance process very smooth. Communication was excellent with updates throughout the repair. Highly recommend!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Excellent job!!

Customer Service

Returned Clean

My Experience

My Experience

Great group of people to deal with. I am a long time customer, and am extremely happy with the results yet again !! The continual daily communications and updates, were very helpful, and greatly appreciated !!!

Likely to Recommend

I've already sent a few to them over the past several years.

Repair Quality

Customer Service

They people were very friendly and helpful !! They provided me with a daily update, just to let me know the status of my repair !!!

My Experience

Likely to Recommend

Repair Quality

The car looked great and was surprised that they even took care of the inside.. You have gained a customer for life Thank you for going over and above it did not go unappreciated and was noticed 5 star service once again thank you from the bottom of our hearts 💕

Customer Service

Returned Clean

My Experience

Excellent service and always timely updates! When we got our truck back it was as clean as brand new, interior and exterior. Amazing surprise and great work

My Experience

Likely to Recommend

So far, I have been satisfied with the work

Repair Quality

So far all of the repairs look good and I appreciate the car wash and cleaning of the inside of my car it was a pleasant surprise Thank you

Customer Service

Everyone that I came in contact with were very pleasant and I appreciate that.

My Experience

Great Service, everything is all good at this point. We appreciate all your help.

My Experience

Truly appreciated everyone working to get the repairs done on an initial estimated completion date. Everybody’s life is busy and filled with unexpected events. It is great when schedules work out meeting our plans.

Likely to Recommend

This was the second time I have used this company. Both times my experience has been top notch.

Repair Quality

Excellent work and timely completion. My neighbors even commented on how good my vehicle looks.

Customer Service

All the individuals I interfaced with were professional and helpful. The office person was very helpful with car rental needs.

Returned Clean

My Experience

Thankful for my car being finished ahead of schedule!

Likely to Recommend

Repair Quality

Customer Service

Could have used a couple of more updates like it is in paint, or parts received

Returned Clean

My Experience

Over 3 weeks to get car in is insane.

Likely to Recommend

Too long of a repair time. Quality was great tho

Repair Quality

Took more then 3 weeks to get fixed. Got called on April 6th they received the hood but couldn't get until April 20th!! Thankfully didnt need a rental or in would have been put of pocket even after 2 weeks insurance covered.n

Customer Service

Average

Returned Clean

Likely to Recommend

Repair Quality

Tylers did not call me to schedule the appt. Once they submitted their quote, I waited 2 weeks to hear from someone. Once I called them, it was clear they hadn't even thought about scheduling me yet. I'm not the middle man between insurance and the mechanic...I'm the client and should not be responsible for proper comms.

Customer Service

Very nice folks