CARSTAR Tyler’S Collision Center

4.7 (1,987reviews)
92%
2550 South 11th Street,  Niles,  MI  49120
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Shop AssistantSparkles

Carstar-Tyler Collision Center is a dealer owned collision repair center servicing all makes and models. We offer full collision services and strive for 100% customer satisfaction on every job. At Tyler's Collision Center, you are not just a car to repair or a number, you are first and foremost a customer with needs, and we will try to meet all of them with top notch service, excellent customer relations, and guaranteed repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,987)

My Experience

Over 3 weeks to get car in is insane.

Likely to Recommend

Too long of a repair time. Quality was great tho

Repair Quality

Took more then 3 weeks to get fixed. Got called on April 6th they received the hood but couldn't get until April 20th!! Thankfully didnt need a rental or in would have been put of pocket even after 2 weeks insurance covered.n

Customer Service

Average

Returned Clean

Likely to Recommend

Repair Quality

Tylers did not call me to schedule the appt. Once they submitted their quote, I waited 2 weeks to hear from someone. Once I called them, it was clear they hadn't even thought about scheduling me yet. I'm not the middle man between insurance and the mechanic...I'm the client and should not be responsible for proper comms.

Customer Service

Very nice folks

Likely to Recommend

Repair Quality

Everything was excellent. Service, quality of work, follow-through, and communication. Tyler is the best in the area,

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job no issues

Customer Service

Likely to Recommend

Repair Quality

Carstar always does such a good job with our vehicles

Customer Service

Returned Clean

Likely to Recommend

The body work was fine but unhappy with the time it took

Repair Quality

The body work was great but we had to wait 2 weeks to get the car back and then it was very dusty inside.

Customer Service

Returned Clean

My Experience

Repairs were perfect and car was finished delivered spotless ahead of estimated repair time.

Likely to Recommend

Repair Quality

Professional team, good communication, quality repair, reasonable price.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Because there aint a 15

Returned Clean

My Experience

Love the communication!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

This repair was due to an accident. Tyler's was in communication with us and our insurance company. They made the whole process easy and seamless. The work was impeccable. We are extremely happy with everything from the repairs to the customer service! Thank you so much for everything!!

My Experience

Truly a great experience working with your team. I appreciate the updates and quick repair. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Very friendly and open to answering my questions.

Likely to Recommend

Repair Quality

Easy to work with and communicated throughout the process. They were also helpful in working with our insurance company to get everything resolved in a timely manner.

Customer Service

Very easy to talk with and explained what was going on.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They kept me appraised as to the progress made and date they would finish

Customer Service

Alerted me as to progress and expected date of completion. Finished on time. Car looks great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always do

Repair Quality

Tyler’s CARSTAR always does a great job repairing my car. I’ve been coming for years… and they are my insured company’s preferred auto body shop for a reason!

Customer Service

Alesha (sp?) is very friendly and the technicians are helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I received auto generated emails about the progress of my vehicle. However, When the ETA came due, I heard from nobody. I called the shop and the manager said those are AI generated emails and don't really mean anything....and he has no idea what emails are going out to customers. This seems like a complete disconnect to me.

Customer Service

Nothing but false AI generated email communications that the office staff know nothing about.