CARSTAR West-Hill Auto Body
In operation 66 years.
West-hill CARSTAR Auto Body has been in business for 60 years at the same location in Hillside, Il. We are on their third generation of owners. We are a full-service collision repair facility. Our body shop prides itself on expertise, honesty and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Chicagoland and Suburban area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Been coming here my entire life. These guys are the best. Wouldn’t take my car anywhere else. Fair price, great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place is the best
Customer Service - 5.0/5.0 -
This place is the best
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new, I'm extremely satisfied. Everyone I spoke to was polite and informative. A+ for customer service, I would definitely recommend CARSTAR West-Hill.
Likely to Recommend - 5.0/5.0 -
My family can't believe the before and after photos.
Repair Quality - 5.0/5.0 -
Amazed at the quality of work performed. Excellent job.
Customer Service - 5.0/5.0 -
Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall very good. There were some delays due to unforseen circumstances, but I would not hesitate to use their services again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
none
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
none
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and called promply
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You charged us & State Farm $3000.00 but what we brought it in for was not repaired.
Customer Service - 0.5/5.0 -
The car had sat at the shop for a full day before someone looked at it and we were without the car for that extra day.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So happy how they repaired my RDX
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Took a little long but satisfied with work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication regarding the repair was great. I knew when the part arrived, scheduled installation. The repair was completed and car was ready for pickup within a day. Highly recommend CARSTAR West-Hill
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have always had a great experience at West-Hill. But not this time. The repair took over two weeks. I realize that there was a paint booth issue and these things happen. But it was frustrating none the less.
Likely to Recommend - 5.0/5.0 -
The alignment is a minor, minor issue. It's the excellence of the body work that counts.
Repair Quality - 4.5/5.0 -
You did a great job on the body work. However, the alignment is a little off. The car now veers to the right. Not a big deal. Our regular mechanic can deal with it the next time we change the oil. Thanks.
Customer Service - 5.0/5.0 -
Everyone at the shop was extremely helpful, friendly and courteous. First rate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
At all times
Repair Quality - 5.0/5.0 -
They did a satisfactory job in fixing my car Thanks for work well done
Customer Service - 5.0/5.0 -
Well informed
My Experience - 0.0/5.0 -
I was disappointed that since I had an appointment for a week after the estimate that the part would have already been ordered. The repair was delayed because part had not been delivered. The timing was my problem, not the quality of the work. Also, when I paid, it had not been mentioned that there was a surcharge for using credit. I realize now there is a sign on the counter, but I do not read everything sitting out in the office.
Likely to Recommend - 3.5/5.0 -
It’s hard to find a good repair shop. We’ve worked with you for decades.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Disappointed with the color match, expected it might be lighter or darker but it appears to be more silver. Wouldn't be as noticeable but the piece right in front of the hood was painted not sure why. If it wasn't the color difference Wouldn't be as obvious
Likely to Recommend - 3.5/5.0 -
depends whether issue is resolved
Repair Quality - 3.0/5.0 -
the painted bumper was not blended in with the fenders, the strip in front of the hood was totally painted instead of just blending in withe bumper, there is now an obvious contrast with the hood
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ira was very customer friendly. He went out of his way to help me, and he did a beautiful job with my car. I am very satisfied with the arrangements he made to secure parts for me and the pricing