CARSTAR West-Hill Auto Body
In operation 66 years.
West-hill CARSTAR Auto Body has been in business for 60 years at the same location in Hillside, Il. We are on their third generation of owners. We are a full-service collision repair facility. Our body shop prides itself on expertise, honesty and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Chicagoland and Suburban area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They have done great work and I appreciate them greatly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thorough prompt and responsive. Greatest body shop around!
Customer Service - 5.0/5.0 -
Polite and timely
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They are kind
Customer Service - 4.5/5.0 -
She was very polite and hrlpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
But when I'm on the expressway it's pulling to the right
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good job and professional
Repair Quality - 5.0/5.0 -
Very good job, so professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car still has damage in the accident area.
Likely to Recommend - 3.5/5.0 -
Not sure I would. The lack of updates was extremely disappointing
Repair Quality - 4.0/5.0 -
The workmanship looks great. The problem I had was there wasn’t any communication. I had a rental. They told me that the work would be done in 8 days. So that’s how long I reserved the car for. I had to call on the 8th day only to find out it may be another day so I add 2 more days into my rental just incase. On the 10 th day still no word so I called again and they told me it won’t be ready until Monday. Which is 2 weeks after I dropped of the vehicle. Just a little update when they realize it was going to be a bit longer would have been great.
Customer Service - 4.5/5.0 -
Receptionist always had trouble finding my ticket. Don’t know why.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for prompt and friendly service along with honesty addressing quality repairs! 😊
Likely to Recommend - 5.0/5.0 -
Car was repaired like the accident never happened!
Repair Quality - 5.0/5.0 -
Quality work done with honesty and transparency!
Customer Service - 5.0/5.0 -
Customer service with a smile!
Likely to Recommend - 4.5/5.0 -
It was very good service. Except some communication problem
Repair Quality - 4.5/5.0 -
Excellent work
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The service was good but it just took too long to get my car back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I hate these marketing question. I let people decide for themselves. But they were good to me
Repair Quality - 5.0/5.0 -
Just like new.
Customer Service - 4.5/5.0 -
Everyone was very nice and helpful. I realize repairs take long and finishing isn't always known. After a few calls asking . when it will be ready, the desk lady began to know my voice. Also I very much appreciate carstar for detailing the car, it was very clean, I did not recognize it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. The job was done perfectly & on time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
They do good work. Labor is too pricey! Everyone needs help.
Repair Quality - 4.0/5.0 -
The labor was too much. I paid out of pocket.
Customer Service - 5.0/5.0 -
Customer service was good.